Dell 1110 Laser Mono Printer User's Guide - Page 45
Solving Print Quality Problems
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The printer prints, but the text is wrong, garbled, or incomplete. The printer cable is loose or defective. The wrong printer driver was selected. Pages print, but are blank. The software application is malfunctioning. The toner cartridge is defective or out of toner. Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable. Check the application's printer selection menu to ensure that your printer is selected. Try printing a job from another application. Thoroughly shake the toner, if necessary. See "Redistributing Toner". If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may Contact a service representative. be defective. When you are using Window The setting in the software application is wrong. 98, the illustrations print incorrectly in Adobe Illustrator. Print the document by selecting Download as Bit Image in the Advanced Options window of Graphics properties. Solving Print Quality Problems Print Quality Checklist Print quality problems can be resolved by following the checklist below. l Redistribute toner in the toner cartridge (see "Redistributing Toner"). l Clean the inside of the printer (see "Cleaning the Interior"). l Adjust the print resolution from the printer properties window (see "Graphics Tab"). l Ensure that the Toner Save mode is off (see "Graphics Tab"). l Clear general printing problems (see "Solving General Printing Problems"). l Install a new toner cartridge and check print quality (see "Replacing the Toner Cartridge"). Printing Quality Problems The inside of the printer may be dirty or improper paper loading may reduce print quality. See the table below to clear the problem. Condition Light or faded print Toner specks Suggested Solutions If a vertical white streak or faded area appears on the page: • The toner supply is low. You may be able to temporarily extend the life of the toner cartridge. See "Redistributing Toner". If this does not improve print quality, install a new toner cartridge. • The paper may not meet paper specifications; for example, the paper is too moist or too rough. See "Paper Specifications". • If the entire page is light, the print resolution setting is too low or the Toner Save mode is on. Adjust the print resolution and turn the Toner Save mode off. See "Graphics Tab". • A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. See "Cleaning the Interior". • The paper may not meet specifications; for example, the paper is too moist or too rough. See "Paper Specifications". • The transfer roller may be dirty. Clean the inside of the printer. See "Cleaning the Interior". • The paper path may need cleaning. See "Cleaning the Interior". Dropouts If a faded areas, generally rounded, occur randomly on the page: