Dell 5310n Service Manual - Page 111

User attendance messages-paper jams and paper handling errors (2xx.xx) Error code Sub codes Description Possible causes Action 238 .02 238 .03 238 .04 238 .05 238 .06 238 .07 239 .00 239 .01 239 .02 Duplex exit sensor covered. Duplex input and exit sensors covered. Duplex doublefeed sensor covered. Duplex doublefeed sensor covered. Duplex doublefeed and exit sensors covered. Duplex doublefeed, input, and exit sensors are covered. Feed error in duplex unit. Jam declared by a smart device. Immediate stop. Jam declared by a smart device. Homing allowed stop. • Media left in the duplex and Continue selected. • Sensor is having mechanical or electrical problems. • Media left in the duplex and Continue selected. • Sensor is having mechanical or electrical problems. • Media left in the duplex and Continue selected. • Sensor is having mechanical or electrical problems. • Media left in the duplex and Continue selected. • Sensor is having mechanical or electrical problems. • Media left in the duplex and Continue selected. • Sensor is having mechanical or electrical problems. • Media left in the duplex and Continue selected. • Sensor is having mechanical or electrical problems. • Mechanical feed error due to belt slipping. • Timing error due to feed system. • Mechanical feed error due to belt slipping. • Timing error due to feed system. • Mechanical feed error due to belt slipping. • Timing error due to feed system. • Remove any sheets from the duplex option. • Try the duplex option again. If it fails, try another duplex option, if available. If one is not available, replace the duplex option. • Remove any sheets from the duplex option. • Try the duplex option again. If it fails, try another duplex option, if available. If one is not available, replace the duplex option. • Remove any sheets from the duplex option. • Try the duplex option again. If it fails, try another duplex option, if available. If one is not available, replace the duplex option. • Remove any sheets from the duplex option. • Try the duplex option again. If it fails, try another duplex option, if available. If one is not available, replace the duplex option. • Remove any sheets from the duplex option. • Try the duplex option again. If it fails, try another duplex option, if available. If one is not available, replace the duplex option. • Remove any sheets from the duplex option. • Try the duplex option again. If it fails, try another duplex option, if available. If one is not available, replace the duplex option. Replace the duplex option. Replace the duplex option. Replace the duplex option. Diagnostic information 2-69