Dell 5310n Service Manual - Page 112

User attendance messages-paper jams and paper handling errors (2xx.xx) Error code Sub codes Description Possible causes Action 239 .03 239 .04 239 .05 239 .06 239 .07 239 .08 239 .11 241 .10 241 .11 Duplex did not send device Controls response. • Mechanical feed error due to belt slipping. • Timing error due to feed system. Duplex did not send Input Device Ready response. • Mechanical feed error due to belt slipping. • Timing error due to feed system. Duplex did not send Page In Output Device response. • Mechanical feed error due to belt slipping. • Timing error due to feed system. Failed the last page of a staple job. • Mechanical feed error due to belt slipping. • Timing error due to feed system. Engine never sent Select OUtput Device to the duplex unit because the page leaving the duplex never sentSelect Input Device. • Mechanical feed error due to belt slipping. • Timing error due to feed system. Engine never saw Input Source Read on a page to be picked from the duplex unit that is waiting on a page to pass the input sensor. • Mechanical feed error due to belt slipping. • Timing error due to feed system. Sheet picked from duplex never made it to the input sensor. Slow or delayed feed from the duplex unit. • Mechanical feed error due to belt slipping. • Timing error due to feed system. • Input sensor not working correctly. Page was not properly picked from tray 1. Failure to feed possible causes include: • Edge locking • Worn or contaminated pick tires • Overfilling of tray past the fill line. Page was not properly picked from tray 1. Failure to feed possible causes include: • Edge locking • Worn or contaminated pick tires • Overfilling of tray past the fill line. Replace the duplex option. Replace the duplex option. Replace the duplex option. Replace the duplex option. Replace the duplex option. Replace the duplex option. Check duplex sensor cables for correct installation. If no problem is found with the cables, replace the duplex option. Fan media. Turn media over. Reduce amount of media loaded in tray 1. Replace pick tires. "Integrated tray autocompensator pick roll assembly removal" on page 4-52. Fan media. Turn media over. Reduce amount of media loaded in tray 1. Replace pick tires. "Integrated tray autocompensator pick roll assembly removal" on page 4-52. 2-70 Service Manual