Dell 5310n Service Manual - Page 67

Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes Action 936 .00 936 .10 936 .11 936 .20 936 .21 936 .30 936 .31 936 .60 936 .61 936 .9 936 .91 Mirror moor not up to speed No hall effect detected at motor start. Motor is type 0. No hall effect detected at motor start. Motor is type 1. Failed to stop within timeout, motor is type 0. Failed to stop within timeout, motor is type 1. No lock detected at motor start for motor ID. Motor is type 0. No lock detected at motor start for motor ID. Motor is type 1. No lock detected at normal motor start. Motor is type 0. No lock detected at normal motor start. Motor is type 1. Stall detected during speed control. Motor is type 0. Stall detected during speed control. Motor is type 1. • Check printhead • Check system board • Check cable connections • Defective motor • Severe gear blinds in gearbox assembly • System board • Check cable connections • Defective motor • Severe gear binds in gearbox assembly. • System board • Defective motor • Defective system board • Defective motor • Defective system board • Check for paper jams • Gear binds • Defective motor • Check motor cable and connections • Check for paper jams • Gear binds • Defective motor • Check motor cable and connections • Check for paper jams • Gear binds • Defective motor • Check motor cable and connections • Check for paper jams • Gear binds • Defective motor. • Defective motor cable • Cable connections • Defective cable • Check cable connections • Defective motor • Paper jams • Defective cable • Check cable connections • Defective motor • Paper jams Go to "Printhead service check" on page 2-123. Go to "Main drive service check" on page 2-106. Go to "Main drive service check" on page 2-106. Go to "Main drive service check" on page 2-106. Go to "Main drive service check" on page 2-106. Go to "Main drive service check" on page 2-106. Go to "Main drive service check" on page 2-106. Go to "Main drive service check" on page 2-106. Go to "Main drive service check" on page 2-106. Go to "Main drive service check" on page 2-106. Go to "Main drive service check" on page 2-106. Diagnostic information 2-25