Dell 5310n Service Manual - Page 146

24x.xx Paper Jam displays, paper jammed over the pass thru sensor (The printer displays the value of x for the paper tray where the error occurs. Example: 241 is a Paper Jam Tray 1) FRU 1 Pass thru sensor and flag assembly 2 Power takeoff shaft and spring, bevel gear, feed roll gear, drive roll assembly, wear plate, drive shaft bearings, and skewed backup roller Action The tray x option system board did not detect a piece of paper actuating the pass thru sensor. Remove any jammed sheets of paper from the printer and check the pass thru sensor and flag for proper operation by running the appropriate Tray Sensor Test from the diagnostics menu. If the test fails, check the sensor for correct installation and the flag for proper operation. Also check the sensor cable to make sure it is correctly connected to the option system board. If incorrect, replace the tray x option pass thru sensor assembly. Check these parts for broken or damaged parts, contamination on the drive rollers or wear plate, and wear or damage to the drive shaft bearings. Check the drive roll assembly and skewed backup roller for signs of wear, slick spots, material buildup, and oil or grease on the rollers. Also check for proper operation of the paper aligning assembly. Repair or replace parts as necessary. Tray x Low displays when tray x is full or has adequate paper in the tray FRU Action 1 Paper low sensor assembly Run the Tray x Sensor Test and check the sensor for proper Paper low sensor flag tray x operation. If incorrect, check the following: option system board • Paper low sensor flag for smooth and correct operation. • Paper low sensor for correct installation on the autocompensator housing. • Paper low sensor cable for signs of cuts, pinched wiring, or other damage especially at connector J26 on the system board. If no problem is found, replace the paper low sensor assembly. If this does not correct the problem, replace the option system board. Tray x Empty displays when tray x has paper in the tray FRU Action 1 Paper out sensor flag Check the paper out sensor flag for correct operation and installation. If correct, replace the option system board. (The paper out sensor is 2 Paper out sensor (on option mounted on the system board). system board) Printer does not recognize Tray x is installed FRU 1 Autoconnect cables Tray x system board Action Check the autoconnect from the printer or option above tray x. Check for cuts, pinched wiring, or damage to the contacts in the connector. Check the autoconnect cable(s) for correct installation at the tray x system board. If correct, replace the tray option. 2-104 Service Manual