Dell Brocade Adapters Brocade Adapters Troubleshooting Guide - Page 45
Boot devices not available in host's Boot Manager menu, Action, Possible Cause, devices
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General adapter problems 2 Action: If booting the host from a remote boot device, verify whether "boot over SAN" configuration is complete and correct. For example, verify the following: • A zone is created on the attached switch that contains only the PWWN of the storage system port for the boot LUN and the PWWN of the adapter port. • BIOS or EFI is enabled to support boot over SAN from a specific adapter port. • BIOS or EFI is configured to boot from a specific LUN. • The host's operating system, adapter driver, and other necessary files are installed on the boot LUN. Boot devices not available in host's Boot Manager menu Fibre Channel attached boot devices do not appear in the EFI Boot Manager menu or a boot device appears, but it is not functioning. Following are descriptions of possible causes and recommended actions or fixes for the problem. 1. Possible Cause: The adapter is not seated properly in the host system. Action: Select the EFI Shell from the EFI Boot Menu and use the devices command to determine if EFI has detected the Brocade adapter. A Brocade adapter will have "Brocade Fibre Channel" in the device name. A CNA or Fabric Adapter port configured in CNA mode will also have "Brocade Ethernet Controller" in a device name. If the adapter is not listed, perform the following steps: • Reseat the adapter. • Replace the adapter with an adapter in known working condition to determine whether there is a host connector malfunction. 2. Possible Cause: Adapter connector problems in host. Action: Perform the following steps. a. Reseat the adapter. b. Replace the adapter with an adapter in known working condition to determine whether there is a host connector malfunction. c. Reinstall the adapter in a different host connector. 3. Possible Cause: The adapter is not compatible with the host operating system or connected storage systems. Action: Verify compatibility by reviewing the interoperability matrixes on the Brocade adapters website at www.brocade.com/adapters. 4. Possible Cause: No Fibre Channel attached drives are available from the attached Fibre Channel switch. Action: Check for attached disk devices. a. Use the devices EFI shell command to display the detected devices. A Brocade adapter may display as the following. 29 B X - 1 2 8 Brocade Fibre Channel HBA Brocade Adapters Troubleshooting Guide 21 53-1002145-01