Dell C3765dnf Dell Multifunction Color Laser Printer Users Guide - Page 559
Symptom, Cause, Action, with Local Device.
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Symptom Cause Action The certificate cannot be imported. The time setting is incorrect. Confirm validity period of the certificate as well as the time setting of the device. The certificate file is incorrect. Confirm whether the password is correct. Confirm whether the file type is PKCS#7/#12 or x509CACert (extension: p7b/p12/pfx/cer/crt). Confirm whether the attribute information (key Usage/Extended key usage) of the certificate to be imported is set correctly. The browser is incorrect. Use Internet Explorer. 016-404 is displayed when setting the encryption of the optional hard disk to Off. 016-404 is displayed when formatting the optional hard disk. Security is set to Off when setting encryption of the optional hard disk to Off. Security is set to Off when formatting the optional hard disk. The optional hard disk is formatted After initializing, import the certificate and enable and the certificate data is deleted the security settings again. The action is the same when setting encryption of the when formatting the optional hard disk. optional hard disk to Off. Since a certificate is required and the security function cannot be enabled when restarting the device afterward, 016-404 is displayed and the security setting must be initialized. The cause is the same when formatting or removing the optional hard disk. A certificate is deleted when setting encryption of the optional hard disk to Off. A certificate is deleted when formatting the optional hard disk. A certificate cannot be set with "Certificate Details". The validity period is invalid. The validity period of the certificate is invalid. Confirm whether the time setting of the machine is correct, and whether the validity period of the certificate has expired. The certificate path is invalid. The certificate chain (path validation) of the imported certificate may not be correctly validated. Confirm whether all of the high-level certificates (Trusted/Intermediate) have been imported and are not deleted, and whether the validity period has expired. Although a certificate was imported, The type of the certificate is it is not displayed when selecting incorrect. with "Local Device". To import a certificate for use with the device (own device), import the secret key and a certificate of the PKCS#12 (p12/pfx) format as a pair. Server validation is not operating correctly. The certificate chain is incorrect when importing. Although importing a root certificate (Trusted) to use for server authentication, an Intermediate certificate may be required when validating the path. When executing a certificate file with the certification authority, create the certificate with a format including all paths and then import that certificate. Troubleshooting Guide 557