Dell Dimension 4600 Owner's Manual - Page 25

VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS® - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. TURN OFF CALL WAITING (CATCH-PHONE) - See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties. 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware, and then click Phone and Modem Options. 3 Click your connection type to highlight it. 4 Click the Dialing Rules tab and click Edit. 5 Click the To Disable Call Waiting box to place a checkmark in it. 6 Select the disable code from the drop-down menu (for example, *70). 7 Click Apply and click OK. ENSURE THAT YOU ARE CONNECTED TO THE INTERNET - With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. ENSURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE PROVIDER - Contact an Internet service provider to subscribe. CONTACT YOUR INTERNET SERVICE PROVIDER - Contact your Internet service provider for assistance. Error Messages If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use these characters in filenames. Solving Problems 25