Dell Dimension 900 Reference Guide - Page 76

Help Tools Dell provides a number of tools to assist you. These tools are described in the following sections. NOTE: Some of the following tools are not always available in all locations. Please call your local Dell representative for information on availability. World Wide Web The Internet is your most powerful tool for obtaining information about your computer and other Dell products. From Dell's World Wide Web home page (http://www.dell.com), you can access product information, order status, and technical support. From Dell's technical support page (http://support.dell.com), click one of the following: Support Your Dell - Enter your service tag and then click Submit. The service tag sequence is listed on the system information label. See the System Help for the location of the system information label. From this page you can access a number of tools and information such as system documentation, drivers, and basic input/output (BIOS) updates, and self-diagnostic tools for resolving many computer-related issues by following interactive flowcharts. Online Knowledge Center - This tool searches the Dell Knowledge Base and Dell Support for answers and related topics. Dell can be accessed electronically using the following addresses: • World Wide Web http://www.dell.com/ap/ (for Asian/Pacific countries only) http://www.dell.com/ http://www.euro.dell.com (for Europe only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user: anonymous, and use your e-mail address as your password. • Electronic Support Service [email protected] (for Asian/Pacific countries only) [email protected] support.euro.dell.com (for Europe only) 6-2 Dell Dimension 900 System Reference and Troubleshooting Guide