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Dell Inspiron 1000 Owner's Manual - Page 75

Definition of \, Contacting Dell, Definition of Dell-Installed Software and Peripherals

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Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus, and so on). Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included. Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product. Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator. Country (City) International Access Code Country Code City Code Anguilla Antigua and Barbuda Department Name or Service Area, Website and E-Mail Address General Support General Support Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 800-335-0031 1-800-805-5924 Appendix 75

Section	Page
Contents	3
About Your Computer	13
Front View	13
Left Side View	16
Right Side View	17
Back View	17
Bottom View	20
Setting Up Your Computer	21
Connecting to the Internet	21
Setting Up Your Internet Connection	21
Setting Up a Printer	22
Printer Cable	22
Connecting a USB Printer	22
Power Protection Devices	23
Surge Protectors	23
Line Conditioners	24
Uninterruptible Power Supplies	24
Using a Battery	25
Battery Performance	25
Checking the Battery Charge	26
Low-Battery Warning	26
Charging the Battery	26
Recalibrating a Battery	26
Removing a Battery	28
Installing a Battery	28
Storing a Battery	28
Using CDs, DVDs, and Other Multimedia	29
Using CDs and DVDs	29
Copying CDs	29
How to Copy a CD	29
Using Blank CD-Rs and CD-RWs	30
Helpful Tips	30
Using the Keyboard and Touch Pad	31
Numeric Keypad	31
Key Combinations	32
System Functions	32
Display Functions	32
Speaker Functions	32
Microsoft® Windows® Logo Key Functions	32
Touch Pad	33
Customizing the Touch Pad	33
Using PC Cards	35
PC Card Types	35
Extended PC Cards	35
Installing a PC Card	35
Removing a PC Card	36
Setting Up a Network	37
Connecting to a Network Adapter	37
Network Setup Wizard	38
Removing the Hard Drive	39
Before You Begin	39
Turning Off Your Computer	39
Before Working Inside Your Computer	39
Hard Drive	40
Solving Problems	43
Dell Diagnostics	43
When to Use the Dell Diagnostics	43
Drive Problems	45
CD and DVD drive problems	45
If you there is no audio	46
If you hear an unfamiliar scraping or grinding sound	46
Hard drive problems	46
E-Mail, Modem, and Internet Problems	46
Error Messages	48
Keyboard Problems	49
External Keyboard Problems	49
Unexpected Characters	50
Lockups and Software Problems	50
The computer does not start up	50
The computer stops responding	50
Slow computer performance or problems connecting to the Internet	51
A program stops responding	51
A program crashes repeatedly	51
A program is designed for an earlier Windows operating system	51
A solid blue screen appears	51
Other software problems	52
Memory Problems	52
Network Problems	53
PC Card Problems	53
Power Problems	53
Printer Problems	55
Scanner Problems	55
Sound and Speaker Problems	56
No sound from integrated speakers	56
No sound from external speakers	56
No sound from headphones	57
Touch Pad or Mouse Problems	58
Video and Display Problems	58
If the display is blank	58
If the display is difficult to read	59
If only part of the display is readable	60
Drivers	60
What Is a Driver?	60
Identifying Drivers	60
Reinstalling Drivers and Utilities	61
Resolving Software and Hardware Incompatibilities	62
Restoring Your Operating System	62
Using Microsoft Windows XP System Restore	62
Using Dell PC Restore by Symantec	64
Appendix	67
Specifications	67
Using the System Setup Program	72
Overview	72
Viewing the System Setup Screens	73
System Setup Screens	73
Commonly Used Options	73
Dell Technical Support Policy (U.S. Only)	74
Definition of \	75
Definition of \	75
Contacting Dell	75
Macrovision Product Notice	92
FCC Notices (U.S. Only)	92

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Appendix

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software programs that are

installed on the computer during the manufacturing process (Microsoft

Office, Norton Antivirus,

and so on).

Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or

PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers,

microphones for telephonic modems, docking stations/port replicators, networking products, and

all associated cabling are included.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or software program sold by

Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all

third-party software and peripherals is provided by the original manufacturer of the product.

Contacting Dell

To contact Dell electronically, you can access the following websites:

•

www.dell.com

•

support.dell.com

(technical support)

•

premiersupport.dell.com

(technical support for educational, government, healthcare, and

medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE:

Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes

provided in the following table. If you need assistance in determining which codes to use, contact a

local or an international operator.

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Anguilla

General Support

toll-free: 800-335-0031

Antigua and Barbuda

General Support

1-800-805-5924