Dell MX5108n OS10 Enterprise Edition User Guide for PowerEdge MX IO Modules Re - Page 714

Usage Information Example The no version of this command removes the schedule activity. OS10# support-assist-activity full-transfer schedule daily hour 22 min 50 Supported Releases 10.2.0E or later territory Configures the territory for the company. Syntax Parameters Default Command Mode Usage Information Example territory territory territory - Enter the territory for the company. Not configured CONFIG-SUPPORT-ASSIST The no version of this command removes the company territory configuration. OS10(conf-support-assist)# contact-company name Eureka OS10(conf-support-assist-Eureka)# territory west Supported Releases 10.2.0E or later Support bundle The Support Bundle is based on the sosreport tool. Use the Support Bundle to generate an sosreport tar file that collects Linux system configuration and diagnostics information, as well as show command output to send to Dell Technical Support. To send Dell Technical Support troubleshooting details about the Linux system configuration and OS10 diagnostics, generate an sosreport tar file. 1 Generate the tar file in EXEC mode. generate support-bundle 2 Verify the generated file in EXEC mode. dir supportbundle 3 Send the support bundle using FTP/SFTP/SCP/TFTP in EXEC mode. copy supportbundle://sosreport-filename.tar.gz tftp://server-address/path Use the delete supportbundle://sosreport-filename.tar.gz command to delete a generated support bundle. Event notifications Event notifications for the generate support-bundle command are processed at the start and end of the bundle they support, and reports either success or failure. Support bundle generation start event Apr 19 16:57:55: %Node.1-Unit.1:PRI:OS10 %log-notice:SUPPORT_BUNDLE_STARTED: generate supportbundle execution has started successfully:All Plugin options disabled Apr 19 16:57:55: %Node.1-Unit.1:PRI:OS10 %log-notice:SUPPORT_BUNDLE_STARTED: generate supportbundle execution has started successfully:All Plugin options enabled 714 Troubleshoot OS10