Dell OptiPlex 7010 Owner's Manual (Small Form Factor)

Dell OptiPlex 7010 Manual

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  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 1
    Dell OptiPlex 9010/7010 Small Form Factor Owner's Manual Regulatory Model: D03S Regulatory Type: D03S002
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 2
    you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc. Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, Precision ON™,ExpressCharge™, Latitude™, Latitude ON™, OptiPlex™, Vostro™, and Wi-Fi Catcher
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 3
    the Front Bezel...8 Removing the Drive Cage...9 Installing the Drive Cage...10 Removing the Optical Drive...10 Installing the Optical Drive...12 Removing the Hard Drive...12 Installing the Hard Drive...13 Removing the Intrusion Switch...14 Installing the Intrusion Switch...15 Memory Module
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 4
    Board...32 3 System Setup...33 Boot Sequence...33 Navigation Keys...33 System Setup Options...34 Updating the BIOS ...41 Jumper Settings...42 System and Setup Password...42 Assigning a System Password and Setup Password 42 Deleting or Changing an Existing System and/or Setup Password 43 Disabling
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 5
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 6
    automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off. After Working Inside Your Computer After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 7
    tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the Cover 1. Follow the procedures in Before Working Inside Your Computer. 2. Pull up the cover-release latch at the side of the computer. 3. Lift the cover upward to a 45-degree angle and remove it from the
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 8
    the Front Bezel 1. Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front. 2. Push the bezel toward the computer to engage the front bezel retention clips until they click into place. 3. Install the cover. 4. Follow the procedures in After Working Inside
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 9
    Removing the Drive Cage 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) cover b) front bezel 3. Remove the data cable and power cable from the back of the drive. 4. Slide the drive-cage handle toward the back of the computer into the unlocked position. 9
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 10
    . 5. Connect the data cable and power cable to the back of the optical drive. 6. Install the: a) front bezel b) cover 7. Follow the procedures in After Working Inside Your Computer. Removing the Optical Drive 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the cover. 10
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 11
    3. Remove the data cable and power cable from the back of the optical drive. 4. Lift the blue tab and slide the optical drive inwards to remove it from the computer. 11
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 12
    to insert it into the computer. 3. Connect the data cable and power cable to the optical drive. 4. Install the cover. 5. Follow the procedures in After Working Inside Your Computer. Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the cover. 3. Press
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 13
    that secure the hard drive to the top of the hard-drive bracket. 6. Release the screws that secure the hard drive to the underside of the hard-drive bracket. Installing the Hard Drive 1. Tighten the screws to secure the hard drive to the hard-drive bracket. 2. Flex the hard-drive bracket and then
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 14
    in After Working Inside Your Computer. Removing the Intrusion Switch 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the cover. 3. Disconnect the intrusion-switch cable from the system board. 4. Slide the intrusion switch inwards and remove it from the system board. 14
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 15
    different speeds are installed, they operate at the speed of the slowest installed memory module(s). Removing the Memory 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) cover b) front bezel c) drive cage 3. Release the memory-retention clips on each side of the
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 16
    modules into the connectors on the system board. 2. Press down on the memory modules until the retention clips spring back to secure them in place. 3. Install the: a) drive cage b) front bezel c) cover 4. Follow the procedures in After Working Inside Your Computer. Removing the Coin-Cell Battery
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 17
    into its slot on the system board. 2. Press the coin-cell battery downward till the release latch springs back into place and secures it. 3. Install the: a) front bezel b) cover 4. Follow the procedures in After Working Inside Your Computer. Removing the System Fan 1. Follow the procedures in
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 18
    3. Disconnect the fan cable from the system board. 4. Release the cable from the restraint. 5. Pry and remove the system fan away from the grommets securing it to the computer. Then, press the grommets inward along the slots and pass through the chassis. 18
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 19
    it to the system board. 4. Install the: a) drive cage b) front bezel c) cover 5. Follow the procedures in After Working Inside Your Computer. Removing the Speaker 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) cover b) front bezel c) drive cage 3. Disconnect the
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 20
    cable to the system board. 4. Install the: a) drive cage b) front bezel c) cover 5. Follow the procedures in After Working Inside Your Computer. Removing the Power-Switch Cable 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) cover b) front bezel c) drive cage
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 21
    front of the computer. 2. Secure the power-switch cable to the chassis. 3. Thread the power-switch cable into the chassis clip. 4. Connect the power-switch cable to the system board. 5. Install the: a) drive cage b) front bezel c) cover 6. Follow the procedures in After Working Inside Your Computer
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 22
    panel/FlyWire cable to the system board. 5. Thread the I/O panel/ FlyWire cable into the fan-shelter clip and the routing on the heat sink. 6. Install the: a) drive cage b) front bezel c) cover 7. Follow the procedures in After Working Inside Your Computer. Removing the Power Supply 1. Follow the
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 23
    c) drive cage 3. Disconnect the 4-pin power cable from the system board and un-thread the cable from the chassis clips. 4. Remove the power cable from the restraint. 5. Lift the spacer out of the computer. 23
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 24
    6. Disconnect the 24-pin power cable from the system board. 7. Remove the screws that secure the power supply to the back of the computer. 8. Push in on the blue release tab beside the power supply, and slide the power supply towards the front of the computer. 24
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 25
    . 4. Connect the 24-pin power cable to the system board. 5. Thread the 4-pin power cable into the restraint and chassis clips. 6. Connect the power cable to the system board. 7. Install the: a) drive cage b) front bezel c) cover 8. Follow the procedures in After Working Inside Your Computer. 25
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 26
    the Heat Sink 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) cover b) front bezel c) drive cage 3. Press the clip to release and disconnect the heat-sink assembly cable from the system board. 4. Release the I/O Board/FlyWire cable from the routing channel on the
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 27
    5. Press the clip to release and disconnect the fan cable from the system board. 6. Loosen the captive screws, lift the heat sink assembly upwards, and then remove it from the computer. Lay the assembly with the fan facing downwards, and with the thermal grease facing upwards. 27
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 28
    cable to the system board. 6. Install the: a) drive cage b) front bezel c) cover 7. Follow the procedures in After Working Inside Your Computer. Removing the Processor 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: a) cover b) front bezel c) drive cage d) heat sink
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 29
    Install the cover. 7. Follow the procedures in After Working Inside Your Computer. Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a) cover b) front bezel c) drive cage d) expansion card e) heat sink 3. Disconnect all the cables connected to
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 30
    4. Remove the screws that secure the system board to the chassis. 5. Turn the hex screw counter clockwise and remove from the system board. 6. Remove the system board from the chassis. 30
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 31
    the system board layout. 1. RTC reset jumper 2. intrusion-switch connector 3. power connector 4. processor 5. system fan connector 6. password jumper 7. power switch connector 8. memory module connectors 9. system fan connector 10. system power connector 11. internal speaker connector 12. PCI
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 32
    the screws that secure the system board to the chassis. 3. Tighten the hex screw clockwise. 4. Re-connect all the cables to the system board. 5. Install the: a) heat sink b) expansion card c) drive cage d) front bezel e) cover 6. Follow the procedures in After Working Inside Your Computer. 32
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 33
    (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: • Access System Setup by pressing key • Bring up the one-time boot menu by pressing key The one-time boot menu displays the devices that you can boot from including the
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 34
    BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, and the Express Service Code. • Memory Information - Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode, Memory Technology, DIMM 1 Size, DIMM 2 Size, DIMM 3 Size and DIMM 4 Size. • PCI
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 35
    configured to support RAID mode. Allows you to enable or disable the various on-board drives: • SATA-0 • SATA-1 • SATA-2 • SATA-3 This field controls if the hard drive errors for the integrated drives are reported during system startup. This technology is part of the SMART (Self Monitoring Analysis
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 36
    are: • Enable Boot Support • Enable Rear Dual USB 2.0 Ports • Enable Rear Dual USB 3.0 Ports • Enable Front USB Ports NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings. Allows you to enable or disable various on-board devices. • Enable PCI Slot - This option
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 37
    you to enable or disable the execute disable mode of the processor. • Enable CPU XD Support - This option is enabled by default. Allows you to determine if you access the Option Read Only Memory (OROM) configuration screens via hotkeys during boot. These settings prenvent access to the Intel RAID
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 38
    specified above. • Select Days - The system will power up on days selected above at the time you specified above. NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled. Allows you to define the controls
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 39
    USB Wake Support - This option is disabled by default. This option allows the computer to power up from the off state when triggered by a special LAN signal. Wake-up from the Standby state is unaffected by this setting and must be enabled in the operating system. This feature only works when the
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 40
    by default. Description Displays the service tag of your computer. Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. Controls the SERR message mechanism. This option is not set by default. Some graphics cards require that the SERR message
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 41
    update your BIOS (system setup), on replacing the system board or if an update is available. For notebooks, ensure that your computer battery is fully charged and connected to a power outlet 1. Restart the computer. 2. Go to support.dell.com/support/downloads. 3. If you have your computer's Service
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 42
    jumper is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer. To enter a system setup, press immediately after a power-on or reboot. 1. In the System BIOS or System Setup screen, select System Security and
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 43
    the system board. 4. Remove the PSWD jumper from the system board. NOTE: The existing passwords are not disabled (erased) until the computer boots without the jumper. 5. Install the cover. NOTE: If you assign a new system and/or setup password with the PSWD jumper installed, the system disables the
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 44
    10. Install the cover. 11. Follow the procedures in After Working on Your Computer. 12. Power-on the computer. 13. Go to the system setup, and assign a new system or setup password. See Setting up a System Password. 44
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 45
    when the diagnostic tests are performed. 1. Power-on the computer. 2. As the computer boots, press the key as the Dell logo appears. 3. On the boot menu screen, select the Diagnostics option. The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 46
    46
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 47
    state blinking off power supply unit (PSU) failure steady off PSU is working but failed to fetch code off steady system is on Amber LED State 2,1 2,2 2,3 2, 4 2,5 2,6 2,7 3,1 3,2 3,3 3,4 3,5 3,6 Description system board failure system board, PSU or PSU cabling failure system board, memory
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 48
    normal shutdown process and power system. Code Cause 1-3-2 Memory failure Error Messages Error Message Description Address mark not found The BIOS found a faulty disk sector or could not find a particular disk sector. Alert! Previous attempts at booting this The computer failed to complete
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 49
    interrupted the memory test. No boot device available The computer cannot find the floppy disk or hard drive. No boot sector on hard-disk drive The computer configuration information in System Setup may be incorrect. No timer tick interrupt A chip on the system board might be malfunctioning
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 50
    is not the only bootable drive, enter System Setup and change the immediately back up your data and appropriate drive setting to None. Then remove the drive from the computer. replace your hard drive by calling your support desk or Dell. Write fault The operating system cannot write to the
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 51
    Core i5 series • Intel Core i7 series • Intel Pentium Dual Core series • Intel Celeron series NOTE: Intel Celeron series is only available for the Dell OptiPlex 7010. Total Cache Up to 8 MB cache depending on processor type Table 15. Memory Feature Type Speed Connectors: Desktop, Mini-Tower
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 52
    19. System Information Feature System Chipset DMA Channels Interrupt Levels BIOS Chip (NVRAM) Table 20. Expansion Bus Feature Bus Type Bus Speed Table 21. Cards Feature PCI: Mini-Tower Desktop Small Form Factor Ultra Small Form Factor 52 Specification • Intel HD Graphics 2500/4000 (i3/i5/i7 DC/QC
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 53
    : Mini-Tower Desktop Small Form Factor Ultra Small Form Factor PCI-Express x16: Mini-Tower Desktop Small Form Factor Ultra Small Form Factor Mini PCI Express: Mini-Tower Desktop Small Form Factor Ultra Small Form Factor Table 22. Drives Feature Externally Accessible (5.25-inch drive bays) Mini-Tower
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 54
    Panel: 2 Front Panel: 2 Back Panel: 2 • 15-pin VGA connector • two 20-pin DisplayPort connectors NOTE: Available video connectors may vary based on the graphics card selected. Table 24. Internal Connectors Feature Specification PCI 2.3 data width (maximum) - 32 bits: Mini-Tower and Desktop one
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 55
    one 3-pin connector Power connector: Mini-Tower, Desktop, Small Form Factor one 24-pin and one 4-pin connector Ultra Small Form Factor one 8-pin, one 6-pin, and one 4-pin connector Table 25. Controls and Lights Feature Front of the computer: Power button light Drive activity light Back of the
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 56
    on and is functional. The power cable must be connected to the power connector (at the back of the computer) and the electrical outlet. Table 26. Power NOTE: Heat dissipation is calculated by using the power supply wattage rating. Power Mini-Tower Wattage 275 W Desktop 250 W Small Form Factor
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 57
    Table 28. Environmental Feature Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage Airborne contaminant level Specification 10 °C to 35 °C (50 °F to 95 °F) -40 °C to 65
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 58
    58
  • Dell OptiPlex 7010 | Owner's Manual (Small Form Factor) - Page 59
    for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on
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Dell OptiPlex 9010/7010 Small Form Factor
Owner's Manual
Regulatory Model: D03S
Regulatory Type: D03S002