Dell OptiPlex GX620 Quick Reference Guide - Page 32

Solving Problems, Dell Diagnostics - error codes

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Power Connections Solving Problems Dell provides a number of tools to help you if your computer does not perform as expected. For the latest troubleshooting information available for your computer, see the Dell Support website at support.dell.com. If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns; record your Express Service Code and Service Tag below; and then contact Dell from the same location as your computer. For information on contacting Dell, see your online User's Guide. See "Finding Information" on page 5 for an example of the Express Service Code and Service Tag. Express Service Code Service Tag: Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Solving Problems" of your online User's Guide and run the Dell Diagnostics before you contact Dell for technical assistance. For information on contacting Dell, see your online User's Guide. NOTICE: The Dell Diagnostics works only on Dell™ computers. 32 Quick Reference Guide

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32
Quick Reference Guide
Power Connections
Solving Problems
Dell provides a number of tools to help you if your computer does not perform as expected. For
the latest troubleshooting information available for your computer, see the Dell Support website
at
support.dell.com
.
If computer problems occur that require help from Dell, write a detailed description of the error,
beep codes, or diagnostics light patterns; record your Express Service Code and Service Tag
below; and then contact Dell from the same location as your computer. For information on
contacting Dell, see your online
User’s Guide
.
See "Finding Information" on page 5 for an example of the Express Service Code and Service
Tag.
Express Service Code:
___________________________
Service Tag:
___________________________
Dell Diagnostics
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" of
your online
User’s Guide
and run the Dell Diagnostics before you contact Dell for technical
assistance. For information on contacting Dell, see your online
User’s Guide
.
NOTICE:
The Dell Diagnostics works only on Dell™ computers.