Dell PowerEdge 2300 Installation and Troubleshooting Guide - Page 150

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Describe what you were doing when the error occurred. Note the steps you have taken to solve the problem. For instructions on using the AutoTech service, see "AutoTech Service" found later in this chapter Before you call Dell, convert your service tag number into an express service code. When prompted by Dell's automated telephone system, enter the express service code to route your call directly to the proper support personnel. If you did not convert your service tag number to an express service code the first time you turned on the computer, do it before you call Dell for technical assistance. Find the Express Service Code icon in the Dell Accessories folder or program group. Double-click the icon and follow the directions. NOTE: Dell's Express Service may not be available in all countries. For instructions on using the technical support service, see "Technical Support Service" and "Before You Call" found later in this chapter. Dell provides a number of tools to assist you. Table 11-1 lists subjects you may want information about, tasks you may want to perform, and the tool(s) you can use for help. Each tool is described later in this section. BIOS revisions TechConnect BBS Frequently asked questions AutoTech service Information about Dell, its products, and its service and support policies TechFax service, TechConnect BBS, World Wide Web on the Internet Installation instructions Installation and Troubleshooting Guide, technical support service, AutoTech service Interrupt maps TechFax service Ordering parts Technical support service, TechConnect BBS NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. 11-2 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide

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11-2
Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide
Describe what you were doing when the error occurred. Note the steps you have
taken to solve the problem.
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SURFHGXUHV³
For instructions on using the AutoTech service, see “AutoTech Service” found
later in this chapter
µ³
,I²WKH²SUHFHGLQJ²VWHSV²KDYH²QRW²UHVROYHG²WKH²SUREOHP²DQG²\RX²QHHG²WR²
WDON²WR²D²’HOO²WHFKQLFLDQ´²\RX²FDQ²FDOO²’HOO•V²FXVWRPHU²WHFKQLFDO²VXSSRUW²
VHUYLFH³
Before you call Dell, convert your service tag number into an express service
code. When prompted by Dell’s automated telephone system, enter the express
service code to route your call directly to the proper support personnel.
If you did not convert your service tag number to an express service code the
first time you turned on the computer, do it before you call Dell for technical
assistance. Find the Express Service Code icon in the Dell Accessories folder or
program group. Double-click the icon and follow the directions.
NOTE: Dell’s Express Service may not be available in all countries.
For instructions on using the technical support service, see “Technical Support
Service” and “Before You Call” found later in this chapter.
+HOS±7RROV
Dell provides a number of tools to assist you. Table 11-1 lists subjects you may want
information about, tasks you may want to perform, and the tool(s) you can use for
help. Each tool is described later in this section.
7DEOH±´´¶´µ±±+HOS±7RROV
6XEMHFW²RU²7DVN
²7RRO
BIOS revisions
TechConnect BBS
Frequently asked questions
AutoTech service
Information about Dell, its products,
and its service and support policies
TechFax service, TechConnect BBS,
World Wide Web on the Internet
Installation instructions
Installation and Troubleshooting Guide
,
technical support service, AutoTech
service
Interrupt maps
TechFax service
Ordering parts
Technical support service, TechConnect
BBS
NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and
acronym list that precedes the Index.