Dell PowerEdge 2300 Installation and Troubleshooting Guide - Page 152

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Electronic Quote Service [email protected] [email protected] (for Asian/Pacific countries only) Electronic Information Service [email protected] Dell can be accessed electronically via CompuServe® by typing GO DELL. Every Dell computer system comes with the Dell Diagnostics, a program that can help you determine what is wrong with the computer system when it does not operate correctly. This program provides valuable information for you and for Dell technicians should you need to call Dell. See Chapter 5, "Running the Dell Diagnostics," for instructions on using the diagnostics. You can use this diagnostic program to test major components or devices in the computer system, if the computer can boot. Dell's automated technical support service-AutoTech-provides recorded answers to the questions most frequently asked by Dell customers. When you call AutoTech, you use your touch-tone telephone to select the subjects that correspond to your questions. You can even interrupt an AutoTech session and continue the session later. The code number that the AutoTech service gives you allows you to continue your session where you ended it. The information available through AutoTech includes: Specifications and prices for Dell computers currently on sale Installation instructions for Dell computers and peripherals Answers to questions about MS-DOS and the Microsoft Windows 95 and Windows 3.x operating systems Help in troubleshooting your Dell systems The AutoTech service is available 24 hours a day, seven days a week. You can also access this service through the technical support service. For the telephone number to call, see "Dell Contact Numbers" found later in this chapter. NOTE: AutoTech is not always available in all locations outside the continental U.S. Please call your local Dell representative for information on availability. 11-4 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide

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11-4
Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide
²
Electronic Quote Service
(for Asian/Pacific countries only)
²
Electronic Information Service
&RPPHUFLDO±2QOLQH±6HUYLFHV
Dell can be accessed electronically via CompuServe
®
by typing
GO DELL
.
’HOO±’LDJQRVWLFV±3URJUDP±±±±±
Every Dell computer system comes with the Dell Diagnostics, a program that can
help you determine what is wrong with the computer system when it does not oper-
ate correctly. This program provides valuable information for you and for Dell
technicians should you need to call Dell.
See Chapter 5, “Running the Dell Diagnostics,” for instructions on using the diagnos-
tics. You can use this diagnostic program to test major components or devices in the
computer system, if the computer can boot.
$XWR7HFK±6HUYLFH
Dell’s automated technical support service—AutoTech—provides recorded answers
to the questions most frequently asked by Dell customers.
When you call AutoTech, you use your touch-tone telephone to select the subjects
that correspond to your questions. You can even interrupt an AutoTech session and
continue the session later. The code number that the AutoTech service gives you
allows you to continue your session where you ended it.
The information available through AutoTech includes:
²
Specifications and prices for Dell computers currently on sale
²
Installation instructions for Dell computers and peripherals
²
Answers to questions about MS-DOS and the Microsoft Windows 95 and Win-
dows 3.
x
operating systems
²
Help in troubleshooting your Dell systems
The AutoTech service is available 24 hours a day, seven days a week. You can also
access this service through the technical support service. For the telephone number
to call, see “Dell Contact Numbers” found later in this chapter.
NOTE: AutoTech is not always available in all locations outside the continental U.S.
Please call your local Dell representative for information on availability.