Dell PowerEdge 2300 Installation and Troubleshooting Guide - Page 157

Diagnostics Checklist

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Diagnostics Checklist Name Date Address Phone number Service tag (bar code on the back of the computer Express service code Return Material Authorization Number (if provided by Dell support technician Operating system and version Peripherals Expansion cards Are you connected to a network? yes no Network, version, and network card Programs and versions See your operating system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. Error message or beep code Description of problem and troubleshooting procedures you performed Getting Help 11-9

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Getting Help
11-9
)LJXUH±´´¶´µ±±’LDJQRVWLFV±&KHFNOLVW
Name: ______________________________________________________________Date:
______________________
Address: ________________________________________________________Phone number:
_________________
Service tag (bar code on the back of the computer):
______________________________________________
Express service code:
____________________________________________________________________________
Return Material Authorization Number (if provided by Dell support technician):
___________________________
Operating system and version:
____________________________________________________________________
Peripherals: ____________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Expansion cards:_________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Are you connected to a network?
yes
no
Network, version, and network card:
_______________________________________________________________
Programs and versions:___________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
See your operating system documentation to determine the contents of the system’s start-up files. If the
computer is connected to a printer, print each file. Otherwise, record the contents of each file before
calling Dell.
Error message or beep code:______________________________________________________________________
Description of problem and troubleshooting procedures you performed:
________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Diagnostics Checklist