Dell PowerEdge 2300 Installation and Troubleshooting Guide - Page 97

The video expansion card is faulty. See Getting Help,

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Follow these steps to troubleshoot the video subsystem: See Chapter 5, "Running the Dell Diagnostics." Most of the tests in the Video Test Group are interactive; that is, you must respond before the diagnostics continues with the next test. Do the tests complete successfully? Yes. It is not a video hardware problem. Go to Chapter 4, "Finding Software Solutions." No. Go to step 2. See "Removing the Computer Covers" found earlier in this chapter. Is a video expansion card installed? Yes. Go to step 5. No. The on-board video controller is faulty. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. Do the tests complete successfully? Yes. The video expansion card is faulty. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. No. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. A system board problem can result from a defective system board component, a faulty power supply, or a defective component connected to the system board. If an error message indicates a system board problem, follow these steps to troubleshoot the problem: Checking Inside the Computer 7-15

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Checking Inside the Computer
7-15
Follow these steps to troubleshoot the video subsystem:
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See Chapter 5, “Running the Dell Diagnostics.”
Most of the tests in the Video Test Group are interactive; that is, you must
respond before the diagnostics continues with the next test.
Do the tests complete successfully?
Yes.
It is not a video hardware problem. Go to Chapter 4, “Finding Software
Solutions.”
No.
Go to step 2.
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See “Removing the Computer Covers” found earlier in this chapter.
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Is a video expansion card installed?
Yes.
Go to step 5.
No.
The on-board video controller is faulty. See Chapter 11, “Getting Help,” for
instructions on obtaining technical assistance.
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Do the tests complete successfully?
Yes.
The video expansion card is faulty. See Chapter 11, “Getting Help,” for
instructions on obtaining technical assistance.
No.
See Chapter 11, “Getting Help,” for instructions on obtaining technical
assistance.
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A system board problem can result from a defective system board component, a
faulty power supply, or a defective component connected to the system board. If an
error message indicates a system board problem, follow these steps to troubleshoot
the problem:
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