Dell PowerVault 122T LTO Dell PowerVault 122T SDLT 320 Autoloader User's Guide
Dell PowerVault 122T LTO Manual
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- Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 1
Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide Introduction Installing the Autoloader Operating the Autoloader Autoloader Administration Diagnostics and Troubleshooting Technical Specifications Contacting Dell Getting Help Regulatory Notes, Notices, and Cautions Throughout this guide, - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 2
Back to Contents Page Autoloader Administration: Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide Configuring the Autoloader Updating Firmware Running the Autoloader System Test Retrieving Information About the Autoloader Configuring the Autoloader The Configuration menu options enable you to - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 3
the tape drive using a firmware upgrade cartridge. Note that this technique upgrades the tape drive only, and cannot be used to upgrade the autoloader robotics. To update the autoloader robotics (see "Using SCSI "). NOTE: This code update operation assumes that the upgrade tape is imported as part - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 4
Cartridges"). NOTE: After a firmware update, the firmware revision displayed on the LCD may not be updated until the autoloader is power cycled. Using SCSI To obtain the files and instructions necessary to update both drive and autoloader firmware via SCSI, go to support.dell.com for details - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 5
displays the quantity of errors hardware that makes up the autoloader. NOTE: The tape drive and autoloader firmware are a single image, but the image may display as three firmware numbers on the front panel: Drive SCSI Controller, Robotics Controller Firmware, and Robotics SCSI Controller Firmware - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 6
you can access the following websites: l www.dell.com l support.dell.com (technical support) l premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 7
Parts Sales & Extended Service Sales General Support Sales, Customer Support, and Technical Support Country Code: 56 City Code: 2 China (Xiamen) Country Code: 86 City Code: 592 Tech Support website: support.dell.com.cn Tech Support E-mail: [email protected] Tech Support Fax Technical Support - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 8
Accounts Spare Parts General Support General Support Website: support.euro.dell.com International Access Code: 00 Country Code: 420 City Code: 2 E-mail: [email protected] Technical Support Customer Care Fax TechFax Denmark (Copenhagen) Switchboard Website: support.euro.dell.com International - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 9
Support Website: support.ap.dell.com International Access Code: 001 Country Code: 852 E-mail: [email protected] Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 10
, U.S.A.) Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) SalesFax (Austin, Texas, U.S.A.) Luxembourg Website: support.euro.dell.com International Access Code: 00 Country Code: 352 E-mail: [email protected] Technical Support (Brussels, Belgium - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 11
Sales Corporate Sales Mexico Customer Technical Support International Access Code: 00 Country Code: 52 Sales Customer Service Main Montserrat Netherlands Antilles Netherlands (Amsterdam) General Support General Support Website: support.euro.dell.com International Access Code: 00 E-mail - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 12
Sales Fax Switchboard Southeast Asian and Pacific Countries Spain (Madrid) Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ 001-800-220-1006 671 16882 671 17514 - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 13
Code: 001 Country Code: 66 Customer Service (Penang, Malaysia) Sales Trinidad/Tobago Turks and Caicos Islands General Support General Support U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 14
) Consumer (Home and Home Office) Technical Support Customer Service DellNet™ Service and Support Employee Purchase Program (EPP) Customers Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans) Financial Services (Dell Preferred Accounts [DPA]) Business Customer - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 15
Dell" for more information. NOTE: Many backup applications use their own drivers for the autoloader and drive. Before installing a driver, make sure it will not be in conflict with the software. Troubleshooting Table Problem Power Autoloader does not power on. No display messages appear. Tape - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 16
to cancel the reservation and any hold it has on the tape drive. Temporarily disconnecting the autoloader from the host server eliminates the host and its software as a problem source. l Contact your service representative. Tape lodged in storage slot. l See "Removing Lodged Cartridges". Media - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 17
severe mechanical problem or if you need to remove cartridges because of a power failure or other circumstance in which the autoloader is unable to export the cartridges in the carousel, follow these steps: NOTE: Contact your Dell support representative if a cartridge is lodged in the drive. 1. Move - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 18
operation and displays an error code on the top line of the LCD screen. Unless otherwise noted in "Autoloader Error Codes," attempt to resolve the error by resetting or power cycling the autoloader and retrying the last operation. If the error persists, contact Dell. To view the error log, follow - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 19
not valid because of manual changes or previous fatal errors. Update the inventory drive communication. IC Error. Display Error. Power cycle the autoloader and attempt the operation again. If the error recurs, contact your technical support representative. Memory Error. Power cycle the autoloader - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 20
it out. 4. Use Dell's extensive suite of online services available at Dell Support at support.dell.com for help with installation and troubleshooting procedures. For more information, see "Online Services." 5. If the preceding steps have not resolved the problem, call Dell for technical assistance - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 21
address as your password. l Electronic Support Service [email protected] [email protected] (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service [email protected] [email protected] (Asian/Pacific countries only) sales_canada - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 22
about Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dell's technical support service, Checklist) indicating the tests you have run and any error messages reported by the system diagnostics. 4. Include any accessories that - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 23
service code, go to support.dell.com and enter your service tag. Your express service code will be displayed. Please make a note of the express service code for use when calling technical support calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 24
Voltage Differential (LVD) data storage device that incorporates a Dell PowerVault 122T SDLT 320 tape drive and eight tape slots. The autoloader occupies two SCSI target addresses, one for the tape drive and the other for the autoloader robotics. The autoloader uses up to eight Super DLTtape I data - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 25
Specifications"): Standalone Requirements Select a location that is flat, sturdy, level, and close to a host server. Do not place the autoloader smoke-filled rooms. Humidity Clearance NOTICE: Excessive dust and debris can damage tapes and tape drives. 20-80% RH Back: Minimum of 15.4 cm (6 in) - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 26
Save the packing materials in case you need to move or ship the autoloader in the future. Identifying Product Components Accessories 1 SCSI Cable 2 SCSI Terminator 3 Power Cable 4 Quick Start Guide 5 CD (Drivers and Documentation) Rack Kit Components (if rackmount unit) Connecting the SCSI and Power - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 27
. Please note that Microsoft Windows NT does not include native support for autoloaders. A backup application must be used if using the Dell PowerVault 122T Autoloader SDLT 320 under Microsoft Windows NT. Tape Drive Device Driver Microsoft Windows 2000 and Microsoft Windows Server 2003: 1. Make sure - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 28
Display a list... and then click Next. 12. Click Have Disk, type d:\Drivers\W2K\SDLT320\Autoloader, replacing d: with the drive letter for the CD drive into which you inserted the Dell PowerVault 122T Autoloader User's Manual and Drivers CD, and then click OK. 13. Click the Dell PV 122T Autoloader - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 29
The autoloader now appears in Device Manager under Medium Changers as a Dell PowerVault 122T Autoloader and is ready to use. Back to Contents Page - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 30
Back to Contents Page Introduction: Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide Overview The PowerVault 122T SDLT 320 autoloader is the first fully automated, rack mountable, 2U (3.34" height, 16.5" width), enterprise class SDLT tape storage system designed to provide unattended, near- - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 31
Back to Contents Page Operating the Autoloader: Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide Operator's Panel Overview Understanding the Menu Structure Using Cartridges Cleaning the Tape Drive Creating an Inventory of Cartridges Operator's Panel Overview The Operator's Panel consists of - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 32
repeatedly, that cartridge may be defective or invalid. Illuminated if an unrecoverable tape drive or autoloader error occurs. A corresponding error message appears on the LCD screen (see "Autoloader Error Codes"). Operator's Panel Control Buttons The Operator's Panel includes four buttons that - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 33
a cartridge from a specific slot to the media door. To export one or more cartridges from the autoloader, follow these steps: tape drive. NOTE: Only slot numbers that contain cartridges are displayed. 4. Status messages will be displayed while the cartridge is loading. Drive Stopped is displayed - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 34
cartridge from the tape drive. NOTE: Status messages will be displayed while the cartridge is unloading. Drive Empty is displayed when the operation the autoloader, available at www.dell.com/tapebackup. Use of any other type of cleaning cartridge could damage the read/write head in the tape drive. - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 35
until the main menu or Home screen is displayed. Export a cartridge to make room for the cleaning cartridge. See "Exporting Cartridges" for instructions, then return to step 1 to clean the tape drive. 4. If the carousel is not full, the autoloader will select the first available slot and prompt - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 36
Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide UL not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications be required to correct the interference. This device complies with Part 15 of the FCC Rules. Operation is subject to the - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 37
- Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 38
Back to Contents Page Technical Specifications: Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide Physical Specifications Autoloader Specifications Autoloader Environmental Specifications Tape Drive Specifications Physical Specifications Characteristic Product Alone Packaged Height 8.4 cm - Dell PowerVault 122T LTO | Dell PowerVault 122T SDLT 320 Autoloader User's Guide - Page 39
Characteristic Super DLTtape I formatted capacity Basic description Tape length Cartridge dimensions Shelf life Cartridge life SDLT CleaningTape cartridge life Super DLTtape I 160 GB (non-compressed) 320 GB (2:1 typical compression) Advanced Metal Particle 548.64 m (1800 ft) 10.414 x 10.414 x 2.54
Dellâ„¢ PowerVaultâ„¢ 122T SDLT 320 Autoloader User's Guide
Introduction
Installing the Autoloader
Operating the Autoloader
Autoloader Administration
Diagnostics and Troubleshooting
Technical Specifications
Contacting Dell
Getting Help
Regulatory
Notes, Notices, and Cautions
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions,
and they are used as follows:
Information in this document is subject to change without notice.
(c) 2002-2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text:
Dell
, the
DELL
logo,
PowerVault
,
Dimension
,
Inspiron
,
OptiPlex
,
Latitude
,
Dell Precision
,
PowerApp
,
PowerEdge
,
PowerConnect
,
Axim
,
and
DellNet
are trademarks of Dell Inc.;
Microsoft
,
Windows
, and
Windows NT
are registered trademarks and
Windows Server
is a trademark of Microsoft
Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc.
disclaims any proprietary interest in trademarks and trade names other than its own.
Initial Release: Jun 2002
Last revised: Feb 2004
NOTE:
A NOTE indicates important information that helps you make better use of your system.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, could result in death or serious bodily
injury.