Dell Studio 1440 Setup Guide - Page 41

System Messages, checkpoint and contact Dell Technical - motherboard

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Using Support Tools System Messages If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide on your hard disk or on the Dell Support website at support.dell.com or see "Contacting Dell" on page 55 for assistance. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support - The computer failed to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 55 for assistance). CMOS checksum error - Possible motherboard failure or RTC battery low. Replace the battery (see the Service Manual on the Dell Support website at support.dell.com or see "Contacting Dell" on page 55 for assistance). CPU fan failure - CPU fan has failed. Replace the CPU fan (see the Service Manual on the Dell Support website at support.dell.com). Hard-disk drive failure - Possible hard disk drive failure during POST (see "Contacting Dell" on page 55 for assistance). Hard-disk drive read failure - Possible hard disk drive failure during HDD boot test (see "Contacting Dell" on page 55 for assistance). Keyboard failure - Keyboard failure or loose cable. To replace the keyboard, see the Service Manual on the Dell Support website at support.dell.com. 39

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39
Using Support Tools
System Messages
If your computer has an issue or error, it may display
a System Message that will help you identify the
cause and action needed to resolve the issue.
NOTE:
If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively
you could see the
Dell Technology Guide
on
your hard disk or on the Dell Support website
at
support.dell.com
or see “Contacting Dell”
on page 55 for assistance.
Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete
the boot routine three consecutive times for the
same error (see “Contacting Dell” on page 55
for assistance).
CMOS checksum error
— Possible motherboard
failure or RTC battery low. Replace the battery
(see the
Service Manual
on the Dell Support
website at
support.dell.com
or see “Contacting
Dell” on page 55 for assistance).
CPU fan failure
— CPU fan has failed. Replace
the CPU fan (see the
Service Manual
on the Dell
Support website at
support.dell.com)
.
Hard-disk drive failure
— Possible hard disk
drive failure during POST (see “Contacting Dell”
on page 55 for assistance).
Hard-disk drive read failure
— Possible hard
disk drive failure during HDD boot test (see
“Contacting Dell” on page 55 for assistance).
Keyboard failure
— Keyboard failure or
loose cable.
To replace the keyboard, see the
Service
Manual
on the Dell Support website at
support.dell.com
.