Dell Vostro 270 Owner's Manual - Page 42

Diagnostic Beep Codes, Diagnostic Error Messages, BAD COMMAND OR FILE NAME - ram

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Power LED Light Status Possible Cause Troubleshooting Steps • If the display is connected and turned on, listen for a beep code. Diagnostic Beep Codes Table 9. Beep Codes with Cause and Troubleshooting Steps Beep Possible Cause Troubleshooting Steps 1 BIOS ROM checksum in progress of System board failure, covers BIOS failure. corruption or ROM error 2 No RAM detected No memory detected 3 • Chipset Error (Intel B75 System board failure Chipset, DMA/IMR/Timer Error for Intel platform); Chipset error • Time-Of-Day Clock test failure • Gate A20 failure • Super I/O chip failure • Keyboard controller test failure 4 RAM Read/Write failure Memory failure 5 RTC Power Fail COMS battery failure 6 Video BIOS Test failure Video card failure 7 Processor failure Processor failure Diagnostic Error Messages Error Messages AUXILIARY DEVICE FAILURE BAD COMMAND OR FILE NAME CACHE DISABLED DUE TO FAILURE CD DRIVE CONTROLLER FAILURE DATA ERROR Description The touch pad or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname. The primary cache internal to the microprocessor has failed. Contact Dell. The optical drive does not respond to commands from the computer. The hard drive cannot read the data. 42

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Power LED Light Status
Possible Cause
Troubleshooting Steps
•
If the display is connected
and turned on, listen for a
beep code.
Diagnostic Beep Codes
Table 9. Beep Codes with Cause and Troubleshooting Steps
Beep
Possible Cause
Troubleshooting Steps
1
BIOS ROM checksum in progress of
failure.
System board failure, covers BIOS
corruption or ROM error
2
No RAM detected
No memory detected
3
•
Chipset Error (Intel B75
Chipset, DMA/IMR/Timer
Error for Intel platform);
Chipset error
•
Time-Of-Day Clock test failure
•
Gate A20 failure
•
Super I/O chip failure
•
Keyboard controller test
failure
System board failure
4
RAM Read/Write failure
Memory failure
5
RTC Power Fail
COMS battery failure
6
Video BIOS Test failure
Video card failure
7
Processor failure
Processor failure
Diagnostic Error Messages
Error Messages
Description
AUXILIARY DEVICE FAILURE
The touch pad or external mouse may be faulty. For an
external mouse, check the cable connection. Enable the
Pointing Device
option in the system setup program.
BAD COMMAND OR FILE NAME
Ensure that you have spelled the command correctly, put
spaces in the proper place, and used the correct
pathname.
CACHE DISABLED DUE TO FAILURE
The primary cache internal to the microprocessor has
failed.
Contact Dell
.
CD DRIVE CONTROLLER FAILURE
The optical drive does not respond to commands from the
computer.
DATA ERROR
The hard drive cannot read the data.
42