Dell Vostro 3582 Service Manual with optical drive - Page 83

Flashing BIOS (USB key

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• Computer is running on battery and the battery has more than 5 percent charge. • Computer is in sleep state, hibernation, or turned off. The power and battery-status light blinks amber along with beep codes indicating failures. For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected. The following table shows different power and battery-status light patterns and associated problems. Table 4. LED codes Diagnostic light codes 2,1 2,2 2,3 2,4 2,5 2,6 2,7 3,1 3,2 3,3 3,4 3,5 3,6 3,7 Problem description Processor failure System board: BIOS or ROM (Read-Only Memory) failure No memory or RAM (Random-Access Memory) detected Memory or RAM (Random-Access Memory) failure Invalid memory installed System-board or chipset error Display failure Coin-cell battery failure PCI, video card/chip failure Recovery image not found Recovery image found but invalid Power-rail failure System BIOS Flash incomplete Management Engine (ME) error Camera status light: Indicates whether the camera is in use. • Solid white - Camera is in use. • Off - Camera is not in use. Caps Lock status light: Indicates whether Caps Lock is enabled or disabled. • Solid white - Caps Lock enabled. • Off - Caps Lock disabled. Flashing BIOS (USB key) Steps 1. Follow the procedure from step 1 to step 7 in "Flashing the BIOS" to download the latest BIOS setup program file. 2. Create a bootable USB drive. For more information see the knowledge base article SLN143196 at www.dell.com/support. 3. Copy the BIOS setup program file to the bootable USB drive. 4. Connect the bootable USB drive to the computer that needs the BIOS update. 5. Restart the computer and press F12 when the Dell logo is displayed on the screen. 6. Boot to the USB drive from the One Time Boot Menu. 7. Type the BIOS setup program filename and press Enter. 8. The BIOS Update Utility appears. Follow the instructions on the screen to complete the BIOS update. Troubleshooting 83

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•
Computer is running on battery and the battery has more than 5 percent charge.
•
Computer is in sleep state, hibernation, or turned off.
The power and battery-status light blinks amber along with beep codes indicating failures.
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by
a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.
The following table shows different power and battery-status light patterns and associated problems.
Table 4. LED codes
Diagnostic light codes
Problem description
2,1
Processor failure
2,2
System board: BIOS or ROM (Read-Only Memory) failure
2,3
No memory or RAM (Random-Access Memory) detected
2,4
Memory or RAM (Random-Access Memory) failure
2,5
Invalid memory installed
2,6
System-board or chipset error
2,7
Display failure
3,1
Coin-cell battery failure
3,2
PCI, video card/chip failure
3,3
Recovery image not found
3,4
Recovery image found but invalid
3,5
Power-rail failure
3,6
System BIOS Flash incomplete
3,7
Management Engine (ME) error
Camera status light:
Indicates whether the camera is in use.
•
Solid white — Camera is in use.
•
Off — Camera is not in use.
Caps Lock status light:
Indicates whether Caps Lock is enabled or disabled.
•
Solid white — Caps Lock enabled.
•
Off — Caps Lock disabled.
Flashing BIOS (USB key)
Steps
1.
Follow the procedure from step 1 to step 7 in "
Flashing the BIOS
" to download the latest BIOS setup program file.
2.
Create a bootable USB drive. For more information see the knowledge base article
SLN143196
at
www.dell.com/support
.
3.
Copy the BIOS setup program file to the bootable USB drive.
4.
Connect the bootable USB drive to the computer that needs the BIOS update.
5.
Restart the computer and press
F12
when the Dell logo is displayed on the screen.
6.
Boot to the USB drive from the
One Time Boot Menu
.
7.
Type the BIOS setup program filename and press
Enter
.
8.
The
BIOS Update Utility
appears. Follow the instructions on the screen to complete the BIOS update.
Troubleshooting
83