Dell XPS /Dimension Owner's Manual - Page 69

Using Windows® XP System Restore, Creating a Restore Point, Welcome Dell System Owner

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Using the ResourceCD If using Device Driver Rollback or System Restore (see page 69) does not resolve the problem, then reinstall the driver from the ResourceCD. 1 With the Windows desktop displayed, insert the ResourceCD. If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5. 2 When the ResourceCD installation program starts, follow the prompts on the screen. 3 When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the ResourceCD. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The ResourceCD displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program. For drivers information, see the documentation that came with the device. A message stating that the ResourceCD is detecting hardware in your computer appears. The drivers that are used by your computer are automatically displayed in the My Drivers-The ResourceCD has identified these components in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system. Using Windows® XP System Restore The Microsoft® Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access help, see page 38. NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen. Advanced Troubleshooting 69

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Advanced Troubleshooting
69
Using the ResourceCD
If using Device Driver Rollback or System Restore (see page 69) does not resolve the
problem, then reinstall the driver from the ResourceCD.
1
With the Windows desktop displayed, insert the ResourceCD.
If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5.
2
When the ResourceCD installation program starts, follow the prompts on the screen.
3
When the
InstallShield Wizard Complete
window appears, remove the ResourceCD
and click
Finish
to restart the computer.
4
When you see the Windows desktop, reinsert the ResourceCD.
5
At the
Welcome Dell System Owner
screen, click
Next
.
NOTE:
The ResourceCD displays drivers only for hardware that came installed in your
computer. If you installed additional hardware, the drivers for the new hardware might not be
displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program.
For drivers information, see the documentation that came with the device.
A message stating that the ResourceCD is detecting hardware in your computer
appears.
The drivers that are used by your computer are automatically displayed in the
My
Drivers—The ResourceCD has identified these components in your system
window.
6
Click the driver that you want to reinstall and follow the instructions on the screen.
If a particular driver is not listed, then that driver is not required by your operating system.
Using Windows
®
XP System Restore
The Microsoft
®
Windows XP operating system provides System Restore to allow you to
return your computer to an earlier operating state (without affecting data files) if changes
to the hardware, software, or other system settings have left the computer in an undesirable
operating state. See the Windows Help and Support Center for information on using
System Restore. To access help, see page 38.
NOTICE:
Make regular backups of your data files. System Restore does not monitor your data
files or recover them.
Creating a Restore Point
1
Click the
Start
button and click
Help and Support
.
2
Click
System Restore
.
3
Follow the instructions on the screen.