Dell XPS 710 H2C Owner's Manual - Page 57

book.book Page 57 Friday, October 27, 2006 4:02 PM No sound from speakers NOTE: The volume control in MP3 and other media players may override the Windows volume setting. Always check to ensure that the volume on the media player(s) has not been turned down or off. C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S - Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers are connected to the card. E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N - See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - Sound from the speakers is automatically disabled when headphones are connected to the computer's front-panel headphone connector. TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E - Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I V E R - See "Drivers" on page 67. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Resolving Software and Hardware Incompatibilities" on page 71. No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - Ensure that the headphone cable is securely inserted into the headphone connector (see "Front and Back View of the Computer" on page 13). Solving Problems 57