Denon AVR-990 Owners Manual - English - Page 101

Getting Started Connections Settings Playback ZONE2 Remote Control Information Troubleshooting Specifications GNET/USB / Rhapsody/ NapsterH Symptom Cause / Countermeasure When a USB memory • The set cannot recognize a USB memory device. Check the device is connected, connection. "USB" is not • A USB memory device not conforming to mass storage class or displayed on the GUI MTP standards is connected. Connect a USB memory device menu. conforming to mass storage class or MTP standards. • A USB memory device that the set cannot recognize is connected. This is not a malfunction. DENON does not guarantee that all USB memory devices will operate or receive power. • USB memory device is connected via USB hub. Connect the USB memory device directly to the USB port. Files on a USB memory device cannot be played. • USB memory device is in format other than FAT16 or FAT32. Set the format to FAT16 or FAT32. For details, refer to the USB memory device's operating instructions. • USB memory device is divided into multiple partitions. When divided into multiple partitions, only files stored in the top partition can be played. • Files are stored in a non-compatible format. Record the files in a compatible format. • You are attempting to play a file that is copyright protected. Files that are copyright protected cannot be played on this set. The file names are • Characters that cannot be displayed are used. This is not a not displayed properly malfunction. On this set, characters that cannot be displayed are ("...", etc.). replaced with a " . (period)". Internet radio cannot be played. • Ethernet cable is not properly connected or network is disconnected. Check the connection status. • Program is being broadcast in non-compatible format. Only Internet radio programs in MP3 and WMA can be played on this set. • The computer's or router's firewall is activated. Check the computer's or router's firewall settings. • Radio station is not currently broadcasting. Choose a radio station that is currently broadcasting. • IP address is wrong. Check the set's IP address. Files stored on a computer cannot be played. • Files are stored in a non-compatible format. Record in a compatible format. • You are attempting to play a file that is copyright protected. Files that are copyright protected cannot be played on this set. • Set and computer are connected by USB cable. The set's USB port cannot be used for connection to a computer. Page 20 - - - - - 56, 57 57 - 22 56, 57 - 58, 59 39 56, 57 57 - Symptom Server is not found, or it is not possible to connect to the server. Cannot connect to preset or favorite radio stations. For some radio stations, "Server Full" or "Connection Down" is displayed and station cannot be connected to. Sound is broken during playback. Sound quality is poor or played sound is noisy. Cannot login to Rhapsody. ("Incorrect Username or Password" is displayed.) Cannot compile Playlist. Cannot delete Rhapsody Channel registered in "My Channels". Cannot delete Tracks, Playlists, Channels registered in "My Library". Cannot login to Napster. ("Incorrect Username or Password" is displayed.) Cause / Countermeasure • The computer's or router's firewall is activated. Check the computer's or router's firewall settings. • Computer's power is not turned on. Turn on the power. • Server is not running. Launch the server. • Set's IP address is wrong. Check the set's IP address. • Radio station is not currently broadcasting. Wait a while before trying again. • Radio station is not currently in service. It is not possible to connect to radio stations that are no longer in service. • Station is congested or not currently broadcasting. Wait a while before trying again. • Network's signal transfer speed is slow or communications lines or radio station is congested. This is not a malfunction. When playing broadcast data with a high bit rate, the sound may be broken, depending on the communications conditions. • File being played has a low bit rate. This is not a malfunction. • Login information is incorrect. Check if the Username for Rhapsody has been properly entered. Re-enter the Password. (Password is not displayed.) www.rhapsody.com/denon • The AVR-990 does not respond to playlist compilation. When the playlist is compiled in PC Application, it is registered to "My Library". In this way, the playlist can be played in AVR-990. • Cannot be done with AVR-990. Delete from PC Application. • Cannot be done with AVR-990. Delete from PC Application. • Login information is incorrect. Check if the Username for Napster has been properly entered. Re-enter the Password. (Password is not displayed.) http://www.napster.com/choose/index_default.html ENGLISH Page - - - 39 - - - - - 39 - - - 39 98