Denon AVR-991 Owners Manual - English - Page 112

Resetting the microprocessor

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Simple version Basic version Symptom Cannot compile Playlist. Cannot delete Rhapsody Channel registered in "My Channels" Cannot delete Tracks, Playlists, Channels registered in "My Library" Cannot login to Napster. ("Incorrect Username or Password" is displayed.) Cannot login to Pandora. ("Email address" or "Password" is displayed.) Cause/Solution • This unit does not respond to playlist compilation. When the playlist is compiled in PC Application, it is registered to "My Library". In this way, the playlist can be played in this unit • Cannot be done with this unit. Delete from PC Application. • Cannot be done with this unit. Delete from PC Application. • Login information is incorrect. Check if the Username for Napster has been properly entered. Re-enter the Password. (Password is not displayed.) http://www.napster.com/choose/index_default.html • Login information is incorrect. Check if the "Email address" for Pandora has been properly entered. Re-enter the "Password". (Password is not displayed.) http://www.pandora.com/denon GRemote Control UnitH Symptom Cause/Solution The set cannot be operated with the remote control unit. • Batteries are worn out. Replace with new batteries. • Operate the remote control unit within a distance of about 23 ft / 7 m from this unit and at an angle of within 30°. • Remove any obstacle between this unit and the remote control unit. • Insert the batteries in the proper direction, checking the q and w marks. • The set's remote control sensor is exposed to strong light (direct sunlight, inverter type fluorescent bulb light, etc.). Move the set to a place in which the remote control sensor will not be exposed to strong light. Page - - - 84 37 Page 97 97 97 97 97 Resetting the microprocessor Perform this procedure if the display is abnormal or if operations cannot be performed. When the microprocessor is reset, all the settings are reset to their default values. ON/STANDBY SURROUND MODE 1 ENGLISH SURROUND MODE 0 1 Turn off the power using ON/STANDBY. 2 Press ON/STANDBY while simultaneously pressing SURROUND MODE 0 and SURROUND MODE 1. 3 Once the display starts flashing at intervals of about 1 second, release the two buttons. If in step 3 the display does not flash at intervals of about 1 second, start over from step 1. Advanced version Information 109

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109
ENGLISH
Basic version
Simple version
Advanced version
Information
Symptom
Cause/Solution
Page
Cannot compile
Playlist.
• This unit does not respond to playlist compilation. When the
playlist is compiled in PC Application, it is registered to “My
Library”. In this way, the playlist can be played in this unit
–
Cannot delete
Rhapsody Channel
registered in “My
Channels”
• Cannot be done with this unit. Delete from PC Application.
–
Cannot delete
Tracks, Playlists,
Channels registered
in “My Library”
• Cannot be done with this unit. Delete from PC Application.
–
Cannot login to
Napster. (“Incorrect
Username or
Password” is
displayed.)
• Login information is incorrect. Check if the Username for Napster
has been properly entered. Re-enter the Password. (Password is
not displayed.)
84
Cannot login to
Pandora. (“Email
address” or
“Password” is
displayed.)
• Login information is incorrect. Check if the “Email address” for
Pandora has been properly entered. Re-enter the “Password”.
(Password is not displayed.)
37
G
Remote Control Unit
H
Symptom
Cause/Solution
Page
The set cannot be
operated with the
remote control unit.
• Batteries are worn out. Replace with new batteries.
• Operate the remote control unit within a distance of about 23 ft /
7 m from this unit and at an angle of within 30°.
• Remove any obstacle between this unit and the remote control
unit.
• Insert the batteries in the proper direction, checking the
q
and
w
marks.
• The set’s remote control sensor is exposed to strong light (direct
sunlight, inverter type fluorescent bulb light, etc.). Move the set
to a place in which the remote control sensor will not be exposed
to strong light.
97
97
97
97
97
Resetting the microprocessor
Perform this procedure if the display is abnormal or if operations cannot be performed.
When the microprocessor is reset, all the settings are reset to their default values.
SURROUND MODE
0
SURROUND MODE
1
ON/STANDBY
1
Turn off the power using
ON/STANDBY
.
2
Press
ON/STANDBY
while simultaneously pressing
SURROUND MODE
0
and
SURROUND MODE
1
.
3
Once the display starts flashing at intervals of about 1 second, release the two
buttons.
If in step 3 the display does not flash at intervals of about 1 second, start over from step 1.