Electrolux EW26SS75QS Complete Owner's Guide (English) - Page 31

Common Solutions for Concerns 31 Before you call... If you experience a concern with your refrigerator or notice a product behavior or condition that you do not understand, you can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following table, this information includes concerns, potential causes, and common solutions. Automatic Ice Maker Concern Potential Cause Common Solution Ice maker is not making any ice. • Ice maker is turned off. • Turn on ice maker. For the fresh food ice maker, press and hold the "Ice Off" button for 4 seconds until the indicator turns off. For the freezer ice maker, lower the wire signal arm. • Refrigerator is not connected to water line or water valve is not open. • Connect the unit to the household water supply and ensure the supply valve is open. • The water supply line is kinked. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. • The water filter is not seated properly. • Remove and re-install the water filter. Be sure to push the filter firmly so that you hear it lock solidly into position. • The water filter may be clogged with foreign material. • If water dispenses slowly or not at all, or if the filter is six months old or older, it should be replaced. • Saddle valve on cold water pipe is clogged or restricted by foreign material. • Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary. Ice maker is not making enough ice. • Ice maker is producing less ice than you expect. • The fresh food and freezer ice makers will each produce approximately 2.5 pounds of ice every 24 hours depending on usage conditions. • The water filter may be clogged with foreign material. • If water dispenses slower than normal, or if the filter is six months old or older, it should be replaced. • The water supply line is kinked. • Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall. • Saddle valve on cold water pipe is clogged or restricted by foreign material. • Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary. Freezer ice maker will not stop making ice. • Ice maker wire signal arm is being held down by some package in the freezer that has fallen against the ice maker. • Move the item and release wire signal arm. Remove any ice cubes that may have frozen together over the wire signal arm.