Epson 7800 Printer Guide - Page 157

Media Type, High Speed, WIDER, WIDER; s, your print is smeared.

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Page 157 highlights

Solving Problems | 157 Problem Your print appears blurry or smeared. The bottom edge of your print is smeared. Solution ◗ Make sure the Media Type setting in the printer software is correct for the media you're printing on. ◗ If you're printing on non-Epson media, you may need to adjust the paper thickness setting, drying time, or color density. Use your printer software (page 88 for Mac OS X or page 111 for Windows) to choose the correct setting. When you're done printing with a custom paper configuration, be sure to return the setting to standard (STD). ◗ Your paper doesn't meet the required specifications or wasn't stored in a dry, humidity-free environment. Load new paper. ◗ If you're using cut sheet media, make sure the printable side is face up. ◗ Ink has leaked into the paper path. Wipe the paper path area of the printer with a soft, clean cloth. See page 143 for cleaning instructions. ◗ Turn off High Speed in your Advanced settings. ◗ The platen gap setting is too narrow. Use the control panel to change the setting to WIDE or WIDER. See page 69 for instructions. ◗ Run a nozzle check and cleaning cycle (see page 122). ◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the other side. ◗ Make sure the Media Type setting in your printer software is correct for the media you're printing on. ◗ If you're printing on non-Epson media, you may need to adjust the paper thickness setting or drying time. Use your printer software (page 88 for Mac OS X or page 111 for Windows) to choose the correct setting. When you're done printing with a custom paper configuration, be sure to return the setting to standard (STD). ◗ If printing on thick paper, the platen gap setting may be incorrect. Use the control panel to change the setting to WIDE or WIDER; see page 69. 6-157

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6-157
Solving Problems
|
157
Your print appears
blurry or smeared.
◗
Make sure the
Media Type
setting in the printer software is correct for the media
you’re printing on.
◗
If you’re printing on non-Epson media, you may need to adjust the paper thickness
setting, drying time, or color density. Use your printer software (page 88 for
Mac OS X or page 111 for Windows) to choose the correct setting. When you’re
done printing with a custom paper configuration, be sure to return the setting to
standard (
STD
).
◗
Your paper doesn’t meet the required specifications or wasn’t stored in a dry,
humidity-free environment. Load new paper.
◗
If you’re using cut sheet media, make sure the printable side is face up.
◗
Ink has leaked into the paper path. Wipe the paper path area of the printer with a
soft, clean cloth. See page 143 for cleaning instructions.
◗
Turn off
High Speed
in your Advanced settings.
◗
The platen gap setting is too narrow. Use the control panel to change the setting to
WIDE
or
WIDER
. See page 69 for instructions.
◗
Run a nozzle check and cleaning cycle (see page 122).
The bottom edge of
your print is smeared.
◗
The paper is curled toward the printable side. Flatten the paper or curl it toward the
other side.
◗
Make sure the
Media Type
setting in your printer software is correct for the media
you’re printing on.
◗
If you’re printing on non-Epson media, you may need to adjust the paper thickness
setting or drying time. Use your printer software (page 88 for Mac OS X or
page 111 for Windows) to choose the correct setting. When you’re done printing
with a custom paper configuration, be sure to return the setting to standard (
STD
).
◗
If printing on thick paper, the platen gap setting may be incorrect. Use the control
panel to change the setting to
WIDE
or
WIDER; s
ee page 69.
Problem
Solution