Epson C11C501061 Printer Basics - Page 103

Macintosh OS X, Where To Get Help

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Macintosh OS X 1. Open the Applications folder, then the Utilities folder. 2. Select Print Center, hold down the key and select all items labeled Stylus Photo 900, then click the Delete button. 3. Restart your Macintosh, then see the Start Here sheet to reinstall your software. Where To Get Help EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below: Service World Wide Web Automated Telephone Services Access From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your EPSON SoundAdviceSM Express Code is 70455. Use this code to quickly select the EPSON Stylus Photo 900 in SoundAdvice. To speak to a technical support representative, dial: ■ U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday. ■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Please have the following information ready: ■ Product name (EPSON Stylus Photo 900) ■ Product serial number (located on the back of the printer and on its box) ■ Proof of purchase (such as a store receipt) and date of purchase Solving Problems 103

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Solving Problems
103
Macintosh OS X
1.
Open the
Applications
folder, then the
Utilities
folder.
2.
Select
Print Center
, hold down the
key and select all items labeled
Stylus
Photo 900
, then click the
Delete
button.
3.
Restart your Macintosh, then see the
Start Here
sheet to reinstall your software.
Where To Get Help
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed below:
To speak to a technical support representative, dial:
■
U.S.:
(562) 276-7282
,
6
AM
to 8
PM
, Pacific Time, Monday through Friday and
7
AM
to 4
PM
, Saturday.
■
Canada:
(905) 709-2567
, 6
AM
to 6
PM
, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Please have the following information ready:
■
Product name (EPSON Stylus Photo 900)
■
Product serial number (located on the back of the printer and on its box)
■
Proof of purchase (such as a store receipt) and date of purchase
Service
Access
World Wide
Web
From the Internet, you can reach EPSON Support at
. At this site, you can download drivers and
other files, look at product documentation, access troubleshooting
information, and receive technical advice through e-mail.
Automated
Telephone
Services
A variety of automated help services are available 24 hours a day, seven
days a week. To use these services, you must have a touch tone
telephone and call
(800) 922-8911
. Your EPSON SoundAdvice
SM
Express Code is
70455
. Use this code to quickly select the EPSON
Stylus Photo 900 in SoundAdvice.