Epson C11C501061 Printer Basics - Page 92

Running a Printer Check, power button.

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Lights Explanation Green power light is off; red paper and red ink lights flashing alternately Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on again. If the lights are still on, contact your dealer or EPSON as described in "Where To Get Help" on page 103. Green power light is off; red paper and red ink lights flashing The printer may have an internal error. Turn off the printer, wait a few seconds, and turn it on again. If the lights are still flashing, contact your dealer or EPSON as described in "Where To Get Help" on page 103. Running a Printer Check You can run a printer check to determine whether a problem comes from the printer or some other source. 1. Turn off your printer and computer. 2. Disconnect the printer's interface cable. 3. Load letter-size paper in the printer. 4. Hold down the paper button, then press and release the power button. When printing starts, release both buttons. A test page prints showing the printer's ROM version number, an ink counter code, and a nozzle check pattern. (If the pattern has gaps, you need to clean the print head as described on page 73.) 92 Solving Problems

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92
Solving Problems
Running a Printer Check
You can run a printer check to determine whether a problem comes from the printer
or some other source.
1.
Turn off your printer and computer.
2.
Disconnect the printer’s interface cable.
3.
Load letter-size paper in the printer.
4.
Hold down the
paper button, then press and release the
power button.
When printing starts, release both buttons.
A test page prints showing the printer’s ROM version number, an ink counter
code, and a nozzle check pattern. (If the pattern has gaps, you need to clean the
print head as described on page 73.)
Green
power light is off;
red
paper and red
ink
lights flashing alternately
Paper may be blocking movement of the print head. Turn off
the printer, then open the cover and remove any jammed paper
or other foreign objects. Turn the printer back on again. If the
lights are still on, contact your dealer or EPSON as described in
“Where To Get Help” on page 103.
Green
power light is off;
red
paper and red
ink
lights flashing
The printer may have an internal error. Turn off the printer, wait
a few seconds, and turn it on again. If the lights are still
flashing, contact your dealer or EPSON as described in “Where
To Get Help” on page 103.
Lights
Explanation