Epson C12C800WN User Guide - Page 51

Where To Get Help

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Where To Get Help If you need help with your print server, see the contact information below. EPSON provides technical assistance 24 hours a day through the Internet: ■ You can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. To speak to a technical support representative, dial: ■ U.S.: (562) 276-7500, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday. ■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call, please have the following information ready: ■ Product name (EpsonNet 802.11b Wireless Print Server) ■ Print server serial number (located on the back of the print server) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ■ Description of the problem You can purchase ink cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766, or visit the EPSON StoreSM at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. 47

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47
Where To Get Help
If you need help with your print server, see the contact information below.
EPSON provides technical assistance 24 hours a day through the Internet:
■
You can reach EPSON Support at
. At this
site, you can download drivers and other files, look at product
documentation, access troubleshooting information, and receive
technical advice through e-mail.
To speak to a technical support representative, dial:
■
U.S.:
(562) 276-7500
,
6
AM
to 8
PM
, Pacific Time, Monday through
Friday and 7
AM
to 4
PM
, Saturday.
■
Canada:
(905) 709-2567
, 6
AM
to 6
PM
, Pacific Time, Monday through
Friday.
Toll or long distance charges may apply. Before you call, please have the
following information ready:
■
Product name (EpsonNet 802.11b Wireless Print Server)
■
Print server serial number (located on the back of the print server)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories
from EPSON at (800) 873-7766, or visit the EPSON Store
SM
at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral.