Epson DS-30000 Users Guide - Page 148

If originals jam in the scanner frequently, try the following: • Select on the scanner control panel to slow down the scanning speed. • Clean inside the scanner and clean the rollers. • Close the output tray and let the originals fall freely onto the surface below the scanner. • If the roller counter is nearing end of life, replace the roller assembly kit. Parent topic: Solving Scanning Problems Related tasks Loading Originals in the Input Tray Cleaning Inside Your Scanner Replacing the Scanner Rollers Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory or reduce the resolution. • Make sure you did not press the slow mode button to slow down the scanning speed. • The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. • If scanning becomes slower after scanning continuously with the ADF for a long time, the scanner may have automatically slowed down to protect the scanner mechanism from overheating or becoming damaged. Let the scanner rest with the power on for 30 minutes, then try scanning again. • Computers with USB 3.0 (SuperSpeed) or USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1 ports. If you are using a USB 3.0 or 2.0 port with the scanner, make sure it meets the system requirements. Parent topic: Solving Scanning Problems Related references Additional Scanning Settings - Main Settings Tab Additional Scanning Settings - Advanced Settings Tab Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. 148