Epson DS-30000 Users Guide - Page 152
Resetting the Epson Scan 2 Settings, Uninstall Your Scanner Software
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Resetting the Epson Scan 2 Settings If you continue to experience image quality problems after trying all possible solutions, you may need to reset the Epson Scan 2 settings using the Epson Scan 2 Utility. 1. Do one of the following to start the Epson Scan 2 Utility: • Windows 10: Click > EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset and confirm your choice. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings Tab Uninstall Your Scanner Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Scanner Software Uninstalling Scanner Software - Mac Parent topic: Solving Problems Uninstalling Scanner Software You can uninstall and then re-install your scanner software to solve certain problems. 1. Exit all applications currently running on your computer. 2. Turn off the scanner. 152