Epson EPL-6000 User Manual - Page 170

Problem, Solution, Printing Problems - printer driver

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Problem The ON LINE message appears but nothing is printed (continued). The test prints do not print The printer stops printing and the display reads CHANGE DRUM, TONER EMPTY, or PAPER EMPTY. Printing Problems Solution Your software may not be installed properly for your printer. Make sure the currently selected printer mode matches your program's printer driver. The printer must be set off line when running a test print. You may have installed an incompatible font cartridge. Try the test print again without the cartridge installed, or with a different cartridge. If the problem continues, service by an authorized Epson dealer is needed. Replace the component specified. See Chapter 4 for paper loading instructions. See Chapter 6 for toner and drum replacement instructions. Troubleshooting 7-15

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Printing Problems
Problem
Solution
The
ON LINE
Your software may not be installed
message appears but
properly for your printer. Make sure the
nothing is printed
currently selected printer mode matches
(continued).
your program’s printer driver.
The test prints do not
print
The printer must be set off line when
running a test print.
The printer stops
printing and the
display reads
CHANGE DRUM,
TONER EMPTY, or
PAPER EMPTY.
You may have installed an incompatible
font cartridge. Try the test print again
without the cartridge installed, or with a
different cartridge.
If the problem continues, service by an
authorized Epson dealer is needed.
Replace the component specified. See
Chapter 4 for paper loading instructions.
See Chapter 6 for toner and drum
replacement instructions.
Troubleshooting
7-15