Epson ET-3843 Users Guide - Page 191
Cleaning the Print Head Using a Computer Utility
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• If there are gaps or the pattern is faint, select X. Follow the instructions on the screen to clean the print head. • If almost the entire pattern is missing, select O and run a Power Cleaning. If you don't see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then run a nozzle check and try cleaning the print head again, if necessary. If quality still does not improve, run a Power Cleaning. Parent topic: Print Head Cleaning Related concepts Print Head Nozzle Check Power Cleaning Related tasks Loading Paper in the Cassette Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Print Head Cleaning. 191