Epson ET-3843 Users Guide - Page 257
Scanned Image Quality Problems, Back of Original Image Appears in Scanned Image
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Scanned Image Quality Problems If you encounter quality problems with your scanned image, try these solutions: Image is Distorted or Blurry • Do not move your original or your product during scanning. • Do not press on the document cover or the original with too much force. • If you are scanning from the ADF, place your originals on the scanner glass. Some originals may not be scanned properly from the ADF. • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Increase the Resolution setting. • If the Image Type setting is Black & White, adjust the Threshold setting. • If the Image Type setting is Color or Grayscale, select the Unsharp Mask setting. • If the Image Type setting is Black & White, select Text Enhancement. If the Image Type setting is Color or Grayscale, change the Text Enhancement setting to High. Image is Too Dark • If the Image Type is set to Color or Grayscale, adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor. Back of Original Image Appears in Scanned Image • Place a piece of black paper on the back of the original and scan it again. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Select the Advanced Settings tab and adjust the Brightness setting. • If the Image Type is set to Black & White, select Text Enhancement. If the Image Type is set to Color or Grayscale, change the Text Enhancement setting to High. Note: The Text Enhancement and Remove Background settings depend on the selected Image Type. 257