Epson ET-3843 Users Guide - Page 249

Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Selecting Extended Settings - Windows Aligning the Print Head Using the Product Control Panel Selecting Double-sided Printing Settings - Windows Selecting Double-sided Printing Settings - Mac Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink levels may be low. Visually check the ink levels. • Make sure the paper type setting matches the type of paper you loaded. • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Align the print head. • Adjust the print quality in the product software. • Clean the paper path. • If you have not used the product for a long time, run the Power Cleaning utility. Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality by cleaning the print head. • If you printed when the ink levels were too low to be seen in the ink tank windows, refill the ink tanks to the upper lines and then run the Power Cleaning utility to replace the ink inside the ink tubes. After running the utility, run a nozzle check to see if print quality has improved. • If you cannot solve the problem using head cleaning, you can print immediately from a Windows computer with a mixture of color inks to create composite black. Select the Use a Mixture of Color Inks to Create Black setting from Extended Settings on the printer driver's Maintenance tab. You can print at Standard print quality when the Paper Type is Plain Paper / Bright White Paper, Letterhead, or Envelope. Parent topic: Solving Print Quality Problems 249