Epson ET-M3170 Users Guide - Page 255
Message Appears Prompting You to Reset the Ink Level, LCD screen message, Condition/solution
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LCD screen message Condition/solution To use cloud services, update the root certificate from the Epson Web Config utility. Access your product's built-in Web Config utility and update the root certificate for your product. Check that the printer Make sure the printer port is selected correctly on the Port tab of the driver is installed on the Printer Properties screen (Windows) or the System Properties > USB list computer and that the port (Mac). settings for the printer are correct. Select USBXXX for a USB connection or EpsonNet Print Port for a network connection. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct. Recovery Mode A firmware update has failed. Connect your product using a USB cable and try updating the firmware again. If you still receive this error message, contact Epson for support. Parent topic: Solving Problems Related references Where to Get Help Related tasks Connecting a Telephone or Answering Machine Checking for Software Updates Related topics Loading Paper Solving Paper Problems Wi-Fi or Wired Networking Message Appears Prompting You to Reset the Ink Level If you see a message on the LCD screen prompting you to reset the ink level, do the following: 1. Refill the ink tank all the way to the upper line. 255