Epson Expression 1600 User Manual - Page 115

Problems and Solutions, Setup Problems

Get Epson Expression 1600 - Artist PDF manuals and user guides View all Epson Expression 1600 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 115 highlights

Problems and Solutions If you're having problems, this section answers some of the most common questions. For additional software troubleshooting tips, see your electronic EPSON Expression 1600 Software Reference Guide. Setup Problems Your system doesn't recognize the scanner . . . s Check your cable connections. If your cable is securely connected to both the scanner and computer, try another cable. If you have a USB connection, use an EPSON USB cable. If you have a SCSI connection, try using an ASPI-compliant Adaptec SCSI 2 cable, and be sure to restart your computer after you change the cable. s The USB connection only supports a Macintosh or Windows 98 system. Windows 98 must be preinstalled on your system, not upgraded from Windows 95. There is no USB support for Windows 95 or Windows NT. s Make sure your scanner is on. If you opened your host application before you turned on the scanner, close your application and reopen it. If that doesn't work, restart your system. s If your scanner is connected to a USB hub, try connecting it directly to the computer's USB port. s Check the Plug and Play option for your computer; it should be active (Windows 95 or 98 only). s If you have a SCSI connection, turn off both your scanner and computer. Then turn on your scanner before you turn on the computer. s If you have a SCSI connection, make sure your SCSI board is installed correctly. s If the SCSI board is found, but not the scanner, check the SCSI terminator and ID. Make sure the SCSI ID doesn't conflict with another SCSI device. s If you've replaced your SCSI board or changed the SCSI ID, you may need to uninstall and reinstall your scanner software. See the instructions beginning on page 125. 115

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
115
Problems and Solutions
If you’re having problems, this section answers some of the most common questions.
For additional software troubleshooting tips, see your electronic
EPSON Expression
1600 Software Reference Guide
.
Setup Problems
Your system doesn’t recognize the
scanner . . .
■
Check your cable connections. If
your cable is securely connected to
both the scanner and computer,
try another cable. If you have a
USB connection, use an EPSON
USB cable. If you have a SCSI
connection, try using an
ASPI-compliant Adaptec SCSI 2
cable, and be sure to restart your
computer after you change the
cable.
■
The USB connection only
supports a Macintosh or Windows
98 system. Windows 98 must be
preinstalled on your system, not
upgraded from Windows 95.
There is no USB support for
Windows 95 or Windows NT.
■
Make sure your scanner is on.
If you opened your host
application before you turned on
the scanner, close your application
and reopen it. If that doesn’t
work, restart your system.
■
If your scanner is connected to a
USB hub, try connecting it
directly to the computer’s USB
port.
■
Check the Plug and Play option
for your computer; it should be
active (Windows 95 or 98 only).
■
If you have a SCSI connection,
turn off both your scanner and
computer. Then turn on your
scanner before you turn on the
computer.
■
If you have a SCSI connection,
make sure your SCSI board is
installed correctly.
■
If the SCSI board is found,
but not the scanner, check
the SCSI terminator and ID.
Make sure the SCSI ID doesn’t
conflict with another SCSI device.
■
If you’ve replaced your SCSI
board or changed the SCSI ID,
you may need to uninstall and
reinstall your scanner software. See
the instructions beginning on
page 125.