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Epson G6970WU User Manual - Page 226

Solutions to Problems with the Remote Control, Related tasks, Remote, Remote Control Type, Normal

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Projector Light Status Related tasks Unlocking the Projector's Buttons Solutions to Problems with the Remote Control If the projector does not respond to remote control commands, try the following solutions: • Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries. • Make sure you are operating the remote control within the reception angle and range of the projector. • Make sure the projector is not warming up or shutting down. • Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up. • Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment. • Make sure the optional remote control cable set is not attached to the projector's Remote port. If you leave the cable connected to the port, the remote control cannot control the projector. • If available, turn off one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off. • If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors). • Make sure the Remote Control Type setting in the Extended menu is set to Normal if you are using the remote control that came with the projector. • If you lose the remote control, you can order another one from Epson. Parent topic: Solving Projector or Remote Control Operation Problems Related references Projector Feature Settings - Settings Menu Optional Equipment and Replacement Parts Remote Control Operation 226

Section	Page
Contents	3
Introduction to Your Projector	12
Projector Features	12
Product Box Contents	13
Additional Components	15
Optional Equipment and Replacement Parts	15
Warranty and Registration Information	17
Notations Used in the Documentation	18
Where to Go for Additional Information	18
Projector Part Locations	18
Projector Parts - Front/Top	19
Projector Parts - Rear	20
Projector Parts - Interface Ports	21
Projector Parts - Base	22
Projector Parts - Control Panel	23
Projector Parts - Remote Control	25
Setting Up the Projector	28
Projector Placement	28
Projector Setup and Installation Options	28
Projection Distance	31
Projector Connections	35
Connecting to Computer Sources	36
Connecting to a Computer for VGA Video	36
Connecting to a Computer for HDMI Video and Audio	37
Connecting to a Computer for DisplayPort Video and Audio	37
Connecting to a Computer for 5 BNC Video	38
Connecting to a Computer for Sound	39
Connecting to Video Sources	39
Connecting to an HDMI Video Source	40
Connecting to a Component-to-BNC Video Source	40
Connecting to a Component-to-VGA Video Source	41
Connecting to an S-Video Video Source	42
Connecting to a Composite Video Source	42
Connecting to an SDI Video Source	43
Connecting to a Video Source for Sound	43
Connecting to an HDBaseT Transmitter	44
Connecting to an External Computer Monitor	45
Connecting to External Speakers	46
Attaching and Removing a Lens	47
Attaching the Lens Unit	47
Removing the Lens Unit	49
Attaching and Removing the Cable Cover	51
Attaching and Removing the Cable Clips	52
Installing Batteries in the Remote Control	53
Using the Projector on a Network	56
Wired Network Projection	56
Connecting to a Wired Network	57
Selecting Wired Network Settings	57
Wireless Network Projection	60
Installing the Wireless LAN Module	61
Using Quick Wireless Connection (Windows Only)	63
Selecting Wireless Network Settings Manually	65
Wireless LAN Menu Settings	68
Selecting Wireless Network Settings in Windows	69
Selecting Wireless Network Settings in OS X	70
Enabling WPA or EAP Security	70
Wireless Security Menu Settings	72
Registering a Digital Certificate on the Projector	74
Secure HTTP	74
Registering Digital Certificates from a Web Browser	75
Digital Certificate Types for Registration via Web Control	76
Setting Up Projector Network E-Mail Alerts	77
Network Projector E-mail Alert Messages	79
Setting Up Monitoring Using SNMP	80
Selecting Other Network Settings	81
Controlling a Networked Projector Using a Web Browser	83
Crestron RoomView Support	85
Setting Up Crestron RoomView Support	85
Controlling a Networked Projector Using Crestron RoomView	87
Using Basic Projector Features	89
Turning On the Projector	89
Turning Off the Projector	91
Selecting the Language for the Projector Menus	92
Resizing the Image with the Zoom Ring	92
Focusing the Image Using the Focus Ring	93
Focusing the Image with the Optional Short Throw Lens	94
Setting the Lens Type	96
Setting the Screen Type	97
Adjusting the Image Position Using Screen Position	98
Adjusting the Image Position Using Lens Shift	99
Displaying a Test Pattern	102
Available Test Pattern Image Adjustments	103
Adjusting the Image Height	104
Image Shape	105
Correcting Image Shape with H/V Keystone	106
Correcting Image Shape with Quick Corner	109
Correcting Image Shape with Arc Correction	110
Correcting Image Shape with Curved Surface	113
Correcting Image Shape with Point Correction	117
Correcting Image Shape with Corner Wall	119
Remote Control Operation	125
Selecting an Image Source	126
Projection Modes	127
Changing the Projection Mode Using the Remote Control	128
Changing the Projection Mode Using the Menus	128
Image Aspect Ratio	129
Changing the Image Aspect Ratio	130
Available Image Aspect Ratios	130
Color Mode	131
Changing the Color Mode	132
Available Color Modes	132
Turning On Auto Iris	133
Controlling the Volume with the Volume Buttons	134
Setting the Date and Time	134
Adjusting Projector Features	136
Shutting Off the Picture and Sound Temporarily	136
Stopping Video Action Temporarily	137
Zooming Into and Out of Images	137
Projector Security Features	138
Password Security Types	138
Setting a Password	139
Selecting Password Security Types	140
Entering a Password to Use the Projector	141
Saving a User's Logo Image to Display	142
Locking the Projector's Buttons	144
Unlocking the Projector's Buttons	145
Installing a Security Cable	145
Projecting Two Images Simultaneously	146
Using Multiple Projectors	148
Projector Identification System for Multiple Projector Control	149
Setting the Projector ID	149
Setting the Remote Control ID	150
Adjusting the Position of the Projected Image From Multiple Projectors	151
Scaling an Image	152
Adjusting the Lamp's Brightness	154
Blending the Image Edges	154
Adjusting the Black Level	157
Matching the Image Colors	161
Viewing 3D Images	162
Saving Settings to Memory and Using Saved Settings	162
Saving a Scheduled Event	163
Viewing Scheduled Events	164
Editing a Scheduled Event	165
Copying Menu Settings Between Projectors	166
Saving Settings to a USB Flash Drive	167
Transferring Settings From a USB Flash Drive	168
Saving Settings To a Computer	170
Transferring Settings From a Computer	171
Adjusting the Menu Settings	174
Using the Projector's Menus	174
Image Quality Settings - Image Menu	176
Input Signal Settings - Signal Menu	178
Projector Feature Settings - Settings Menu	182
Projector Setup Settings - Extended Menu	185
Projector Network Settings - Network Menu	191
Projector Information Display - Info Menu	193
Event ID Code List	195
Projector Reset Options - Reset Menu	196
Maintaining and Transporting the Projector	198
Projector Maintenance	198
Cleaning the Lens	198
Cleaning the Projector Case	199
Air Filter and Vent Maintenance	199
Cleaning the Air Filter	200
Replacing the Air Filter	203
Projector Lamp Maintenance	205
Replacing the Lamp	205
Resetting the Lamp Timer	209
Replacing the Remote Control Batteries	210
Transporting the Projector	212
Solving Problems	213
Projection Problem Tips	213
Projector Light Status	214
Using the Projector Help Displays	217
Solving Image or Sound Problems	218
Solutions When No Image Appears	218
Solutions When \	219
Displaying From a PC Laptop	219
Displaying From a Mac Laptop	220
Solutions When \	220
Solutions When Only a Partial Image Appears	220
Solutions When the Image is Not Rectangular	221
Solutions When the Image Contains Noise or Static	222
Solutions When the Image is Fuzzy or Blurry	222
Solutions When the Image Brightness or Colors are Incorrect	223
Solutions to Sound Problems	224
Solving Projector or Remote Control Operation Problems	225
Solutions to Projector Power or Shut-Off Problems	225
Solutions to Problems with the Remote Control	226
Solutions to Password Problems	227
Solving Network Problems	227
Solutions When You Cannot Access the Projector Through the Web	227
Solutions When Network Alert E-Mails are Not Received	228
Solutions When You Cannot Access the Projector Using iProjection	228
Where to Get Help	228
Technical Specifications	230
General Projector Specifications	230
Projector Lamp Specifications	234
Remote Control Specifications	234
Projector Dimension Specifications	235
Projector Electrical Specifications	235
Projector Environmental Specifications	237
Projector Safety and Approvals Specifications	238
Supported Video Display Formats	238
Notices	242
Recycling	242
Important Safety Information	242
Important Safety Instructions	243
Restriction of Use	246
FCC Compliance Statement	246
Trademarks	247
Open Source Software License	247
Copyright Notice	294
A Note Concerning Responsible Use of Copyrighted Materials	294

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Projector Light Status

Related tasks

Unlocking the Projector's Buttons

Solutions to Problems with the Remote Control

If the projector does not respond to remote control commands, try the following solutions:

• Check that the remote control batteries are installed correctly and have power. If necessary, replace

the batteries.

• Make sure you are operating the remote control within the reception angle and range of the projector.

• Make sure the projector is not warming up or shutting down.

• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release

the button to wake the remote control up.

• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the

projector's remote receivers. Dim the lights or move the projector away from the sun or interfering

equipment.

• Make sure the optional remote control cable set is not attached to the projector's

Remote

port. If you

leave the cable connected to the port, the remote control cannot control the projector.

• If available, turn off one of the remote receivers in the projector's menu system, or check if all the

remote receivers were turned off.

• If you assigned an ID number to the remote control to operate multiple projectors, you may need to

check or change the ID setting (feature not available with all projectors).

• Make sure the

Remote Control Type

setting in the Extended menu is set to

Normal

if you are using

the remote control that came with the projector.

• If you lose the remote control, you can order another one from Epson.

Parent topic:

Solving Projector or Remote Control Operation Problems

Related references

Projector Feature Settings - Settings Menu

Optional Equipment and Replacement Parts

Remote Control Operation

226