Epson LS500B Users Guide - Page 140

Solving Projector or Remote Control Operation Problems

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2. Click the Playback tab, select the playback device, and click Properties. 3. Click the Advanced tab, set the sample rate and bit depth setting to 16 bit, 44100 Hz (CD Quality), click Apply, and click OK. Note: These steps may vary depending on the Windows 10 version you are using. • If you turn the projector on immediately after turning it off, the cooling fans may run at high speed momentarily and cause an unexpected noise. This is normal. Parent topic: Solving Image or Sound Problems Related references Projector Feature Settings - Settings Menu Related tasks Controlling the Volume with the Volume Buttons Shutting Off the Picture and Sound Temporarily Solving Projector or Remote Control Operation Problems Check the solutions in these sections if you have problems operating the projector or remote control. Solutions to Projector Power or Shut-Off Problems Solutions to Remote Control Problems Solutions to HDMI Link Problems Parent topic: Solving Problems Solutions to Projector Power or Shut-Off Problems If the projector does not come on when you press the power button or it shuts off unexpectedly, try the following solutions: • Make sure the power cord is securely connected to the projector and to a working electrical outlet. • The projector's buttons may be locked for security. Unlock the buttons or use the remote control to turn on the projector. • Turn off the HDMI Link setting. If this resolves the issue, check the settings on connected devices and make sure the projector is not receiving shut down requests over CEC. • If the projector's laser shuts off, the Status light is flashing, and the Temp light is on, the projector has overheated and shut off. Check the solutions for this light status. • If the power button on the remote control does not turn on the projector, check its batteries. 140

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140
2. Click the
Playback
tab, select the playback device, and click
Properties
.
3. Click the
Advanced
tab, set the sample rate and bit depth setting to
16 bit, 44100 Hz (CD Quality)
,
click
Apply
, and click
OK
.
Note:
These steps may vary depending on the Windows 10 version you are using.
• If you turn the projector on immediately after turning it off, the cooling fans may run at high speed
momentarily and cause an unexpected noise. This is normal.
Parent topic:
Solving Image or Sound Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Controlling the Volume with the Volume Buttons
Shutting Off the Picture and Sound Temporarily
Solving Projector or Remote Control Operation Problems
Check the solutions in these sections if you have problems operating the projector or remote control.
Solutions to Projector Power or Shut-Off Problems
Solutions to Remote Control Problems
Solutions to HDMI Link Problems
Parent topic:
Solving Problems
Solutions to Projector Power or Shut-Off Problems
If the projector does not come on when you press the power button or it shuts off unexpectedly, try the
following solutions:
• Make sure the power cord is securely connected to the projector and to a working electrical outlet.
• The projector's buttons may be locked for security. Unlock the buttons or use the remote control to
turn on the projector.
• Turn off the
HDMI Link
setting. If this resolves the issue, check the settings on connected devices and
make sure the projector is not receiving shut down requests over CEC.
• If the projector's laser shuts off, the Status light is flashing, and the Temp light is on, the projector has
overheated and shut off. Check the solutions for this light status.
• If the power button on the remote control does not turn on the projector, check its batteries.