Epson RX500 Product Information Guide - Page 10

Control Panel Error Messages, To diagnose some problems, check the LCD screen on - ink cartridges

Page 10 highlights

EPSON Stylus Photo RX500 Smart Panel Features Edit Text View and Create Description Scans text documents and converts them to editable text files on your computer (not supported for Mac OS 8.6). Scans a photo into ArcSoft PhotoImpression, where you can edit, retouch, enhance, and print it with templates, frames, and borders. Scans a photo or document and lets you choose which program it opens in. Scan to Application Scans a photo or document and attaches it to an e-mail so you can send it right away. Scan to E-mail Scans an image and uploads it to EPSON's photosharing web site. EPSON Photo Site Note: For details on using all the Smart Panel features, click the ? button in Smart Panel or see the online Smart Panel User Guide. Control Panel Error Messages To diagnose some problems, check the LCD screen on the Stylus Photo RX500 for these error messages: Error Message Solution No XXX ink cartridge - - - > Press The indicated ink cartridge is not the Color button to install new ink installed. Install the cartridge as cartridge. described on page 11. XXX ink out - - - > Press the Color The indicated ink cartridge is out of button to begin replacing the ink ink. Replace the cartridge as cartridge. described on page 11. Ink cartridge error - - - > Cartridge There is something wrong with the replacement is necessary. Press ink cartridge. Replace the cartridge the Color button to begin. as described on page 11. Paper jam - - - > Press the Color button. Remove any remaining jammed paper by hand. Paper is jammed. Press the x Color button to clear the jam. If it is still jammed, see your online Reference Guide. Paper out - - - > Load paper into the sheet feeder, then press the Color button. Load paper in the sheet feeder, then press the x Color button to continue printing. Scanner unit open - - - > Close the Carefully close the scanner unit and scanner unit press down on it until it clicks securely into place. Scanner error - - - > See your documentation and call service if necessary. Press the P On button to turn off the Stylus Photo RX500. Unlock the transportation lock, if necessary. Turn your Stylus Photo RX500 back on. If the error message still appears, contact your dealer or EPSON, as described in your User's Guide or online Reference Guide. Printer error - - - > See your documentation and call service if necessary. Check to make sure you placed the orange print head holder in its storage slot, as described on the Start Here poster. Also, make sure the transportation lock is unlocked. Press the P On button to turn off the Stylus Photo RX500, then turn it back on. If the error message still appears, contact your dealer or EPSON, as described in your User's Guide or online Reference Guide. Multi-page feed error - > Multiple pages have been fed into the printer at once. Remove and reload the paper, then press the Color button. The Stylus Photo RX500 has fed more than one sheet into the paper path. Remove and reload the paper. Make sure you lower the feeder guard back over the paper. Then press the x Color button. Service required. Contact your dealer or EPSON, as described in the User's Guide or online Reference Guide. Cannot be stored saved in the XXX You can only use the l Save mode. button to save settings in copy mode. Cannot recognize the memory card. Do you want to format the card? Make sure the Stylus Photo RX500 supports your memory card; see page 3. If it does, then format the card or insert a new memory card. There is not enough free space on the memory card. Operation canceled. No memory card is inserted, an unsupported memory card is inserted, or a card is inserted incorrectly. Make sure your card is supported and is inserted in the correct slot; see page 3 for details. There is no Index Sheet or it is not set correctly. Please perform again after a check. The index sheet is not positioned correctly on the scanner glass. Make sure the sheet is oriented as shown on page 5. Check of a picture is not carried out or marking is not right. Please perform again after a check. The index sheet was not filled in correctly. Be sure to fill in the entire oval under the image(s) you want to print. See page 8 for guidelines. Paper is not selected on the Index Sheet or the oval is not filled in correctly. Check the Index Sheet, then try again. Be sure to fill in the entire oval under the paper you want to use. See page 8 for guidelines. 10 - EPSON Stylus Photo RX500 10/03

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EPSON Stylus Photo RX500
10 -
EPSON Stylus Photo RX500
10/03
Note:
For details on using all the Smart Panel features, click the ? button in
Smart Panel or see the online
Smart Panel User Guide
.
Control Panel Error Messages
To diagnose some problems, check the LCD screen on the
Stylus Photo RX500 for these error messages:
Edit Text
Scans text documents and converts them to
editable text files on your computer (not supported
for Mac OS 8.6).
View and Create
Scans a photo into ArcSoft PhotoImpression,
where you can edit, retouch, enhance, and print it
with templates, frames, and borders.
Scan to Application
Scans a photo or document and lets you choose
which program it opens in.
Scan to E-mail
Scans a photo or document and attaches it to an
e-mail so you can send it right away.
EPSON Photo Site
Scans an image and uploads it to EPSON’s photo-
sharing web site.
Error Message
Solution
No XXX ink cartridge – – – > Press
the Color button to install new ink
cartridge.
The indicated ink cartridge is not
installed. Install the cartridge as
described on page 11.
XXX ink out – – – > Press the Color
button to begin replacing the ink
cartridge.
The indicated ink cartridge is out of
ink. Replace the cartridge as
described on page 11.
Ink cartridge error – – – > Cartridge
replacement is necessary. Press
the Color button to begin.
There is something wrong with the
ink cartridge. Replace the cartridge
as described on page 11.
Paper jam – – – > Press the Color
button. Remove any remaining
jammed paper by hand.
Paper is jammed. Press the
x
Color
button to clear the jam.
If it is still jammed, see your
online
Reference Guide
.
Paper out – – – > Load paper into
the sheet feeder, then press the
Color button.
Load paper in the sheet feeder,
then press the
x
Color
button to
continue printing.
Scanner unit open – – – > Close the
scanner unit
Carefully close the scanner unit and
press down on it until it clicks
securely into place.
Smart Panel
Features
Description
Scanner error – – – > See your
documentation and call service if
necessary.
Press the
P
On
button to turn off
the Stylus Photo RX500. Unlock
the transportation lock, if
necessary. Turn your Stylus Photo
RX500 back on. If the error
message still appears, contact your
dealer or EPSON, as described in
your
User’s Guide
or online
Reference Guide
.
Printer error – – – > See your
documentation and call service if
necessary.
Check to make sure you placed the
orange print head holder in its
storage slot, as described on the
Start Here
poster. Also, make sure
the transportation lock is unlocked.
Press the
P
On
button to turn off
the Stylus Photo RX500, then turn
it back on. If the error message still
appears, contact your dealer or
EPSON, as described in your
User’s Guide
or online
Reference
Guide
.
Multi-page feed error – > Multiple
pages have been fed into the
printer at once. Remove and reload
the paper, then press the Color
button.
The Stylus Photo RX500 has fed
more than one sheet into the paper
path. Remove and reload the
paper. Make sure you lower the
feeder guard back over the paper.
Then press the
x
Color
button.
Service required.
Contact your dealer or EPSON, as
described in the
User’s Guide
or
online
Reference Guide
.
Cannot be stored saved in the XXX
mode.
You can only use the
l
Save
button to save settings in copy
mode.
Cannot recognize the memory
card. Do you want to format the
card?
Make sure the Stylus Photo RX500
supports your memory card; see
page 3. If it does, then format the
card or insert a new memory card.
There is not enough free space on
the memory card. Operation
canceled.
No memory card is inserted, an
unsupported memory card is
inserted, or a card is inserted
incorrectly. Make sure your card is
supported and is inserted in the
correct slot; see page 3 for details.
There is no Index Sheet or it is not
set correctly. Please perform again
after a check.
The index sheet is not positioned
correctly on the scanner glass.
Make sure the sheet is oriented as
shown on page 5.
Check of a picture is not carried out
or marking is not right. Please
perform again after a check.
The index sheet was not filled in
correctly. Be sure to fill in the entire
oval under the image(s) you want
to print. See page 8 for guidelines.
Paper is not selected on the Index
Sheet or the oval is not filled in
correctly. Check the Index Sheet,
then try again.
Be sure to fill in the entire oval
under the paper you want to use.
See page 8 for guidelines.