Epson Stylus COLOR 480/480SX Printer Basics - Page 38

Problems with Printing, You see a General or Unknown error window on your screen.

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Problems with Printing The printer is plugged in and connected, but nothing prints. If your computer can't send the print job successfully, you may see a communication error window on your screen. Click the Stop button, then try the following: s Make sure the printer cable is connected securely and that the cable meets the system requirements on page 4. If the cable doesn't meet the specifications or is inoperable, try a different cable. s The printer may not be receiving power. Make sure it is plugged in securely and that the electrical outlet is operable and not controlled by a wall switch or timer. If in doubt, try another outlet. s Make sure you installed the printer software and both ink cartridges as described on the Start Here sheet. Also check that your printer is selected in your application or as your default Windows printer. s If you're printing on a network, you need to set up your printer for network printing as described in your electronic Reference Guide. The printer sounds as though it is printing, but nothing prints. You may need to clean the print head as described on page 21. If that doesn't work, try installing a new ink cartridge; see page 28 for instructions. You see a General or Unknown error window on your screen. Unplug your printer, make sure no packing material is left inside it, and then plug it back in and try to print. If you still see the error window, contact your dealer or EPSON; see page 41 for contact information. 34

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34
Problems with Printing
The printer is plugged in and connected, but nothing prints.
If your computer can’t send the print job successfully, you may see a
communication error window on your screen. Click the
Stop
button, then try the
following:
■
Make sure the printer cable is connected securely and that the cable meets the
system requirements on page 4. If the cable doesn’t meet the specifications or is
inoperable, try a different cable.
■
The printer may not be receiving power. Make sure it is plugged in securely
and that the electrical outlet is operable and not controlled by a wall switch or
timer. If in doubt, try another outlet.
■
Make sure you installed the printer software and both ink cartridges as
described on the
Start Here
sheet. Also check that your printer is selected in
your application or as your default Windows printer.
■
If you’re printing on a network, you need to set up your printer for network
printing as described in your electronic
Reference Guide
.
The printer sounds as though it is printing, but nothing prints.
You may need to clean the print head as described on page 21. If that doesn’t
work, try installing a new ink cartridge; see page 28 for instructions.
You see a General or Unknown error window on your screen.
Unplug your printer, make sure no packing material is left inside it, and then plug
it back in and try to print. If you still see the error window, contact your dealer or
EPSON; see page 41 for contact information.