Epson Stylus COLOR 480/480SX Printer Basics - Page 45

4. If your printer is connected to your computer's USB port, click EPSON USB Printer Devices in the program list; then click Add/Remove or Change/ Remove again. 5. Restart your computer, then follow the instructions on the Start Here sheet to reinstall your software. (You won't need to reinstall your bonus software or electronic manual.) Where To Get Help If you need help with your printer or its software, see the contact information below. For help with the bonus software that came on your printer software CD-ROM, see page 42 for contact information. If you need help using other software with an EPSON product, see the documentation for that software for technical support information. EPSON Technical Support EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service Access World Wide Web From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at documentation such as product brochures and user manuals, and access troubleshooting information. EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password. EPSON E-Mail Technical Support To receive technical advice through e-mail, go to http://support.epson.com and complete the form under the troubleshooting tab, as requested. Automated Telephone Services A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (888) 377-6600. 41