Epson SureColor P400 Basics and warranty - Page 39

Sheet feeder or rear manual feed slot, Front manual feed slot, Roll paper slot, Light status

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Light status Problem and solution The I paper light is flashing The printer cover is open Paper may have jammed in the sheet feeder, rear manual feed slot, front manual feed slot, or roll paper slot. Sheet feeder or rear manual feed slot: Press the I paper button to eject any jammed sheets, then open the printer cover and remove any paper jammed inside. Reload paper and press the I paper button again to clear the error. Front manual feed slot: Gently pull out the paper and press the I paper button to clear the error. Roll paper slot: Cut off any printed roll paper or canvas media, then remove (see page 12) and reload (see page 10) the paper. A print job using the front manual feed slot was cancelled. Remove the media and press the I paper button. The selected source in the printer driver does not match the actual source. Change the printer driver source to the correct source. A nozzle check was started using a source other than the sheet feeder. Press the I paper button and load paper into the sheet feeder before trying again. The I paper and H ink lights are flashing An unrecoverable error has occurred. Turn the printer off, then turn it on again. The I paper light is flashing and the H ink light is flashing fast The front manual feed slot cover is open while printing from paper loaded in the sheet feeder. To print on thick media or a CD/DVD, remove paper loaded or close the front manual feed slot cover to print on paper loaded in the sheet feeder. Press the I paper button to clear the error. The P power light is off and the I paper and H ink lights are flashing alternately Parts inside the P400 Series are at the end of their service life or an unknown error has occurred. Contact Epson for help (see page 46). The P power light is off and the I paper and H ink lights are flashing fast The print head is obstructed by paper or other foreign material. Turn off the printer, remove any obstructions, and turn it back on. If the error persists, contact Epson (see page 46). Solving Problems 39

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Solving Problems
39
The
I
paper light is
flashing
The printer cover is open
Paper may have jammed in the sheet feeder, rear
manual feed slot, front manual feed slot, or roll paper
slot.
Sheet feeder or rear manual feed slot:
Press the
I
paper button to eject any jammed sheets, then
open the printer cover and remove any paper jammed
inside. Reload paper and press the
I
paper button
again to clear the error.
Front manual feed slot:
Gently pull out the paper and
press the
I
paper button to clear the error.
Roll paper slot:
Cut off any printed roll paper or canvas
media, then remove (see page 12) and reload (see
page 10) the paper.
A print job using the front manual feed slot was
cancelled. Remove the media and press the
I
paper
button.
The selected source in the printer driver does not
match the actual source. Change the printer driver
source to the correct source.
A nozzle check was started using a source other than
the sheet feeder. Press the
I
paper button and load
paper into the sheet feeder before trying again.
The
I
paper and
H
ink
lights are flashing
An unrecoverable error has occurred. Turn the printer
off, then turn it on again.
The
I
paper light is
flashing and the
H
ink light
is flashing fast
The front manual feed slot cover is open while printing
from paper loaded in the sheet feeder. To print on thick
media or a CD/DVD, remove paper loaded or close the
front manual feed slot cover to print on paper loaded in
the sheet feeder. Press the
I
paper button to clear
the error.
The
P
power light is off
and the
I
paper and
H
ink
lights are flashing
alternately
Parts inside the P400 Series are at the end of their
service life or an unknown error has occurred. Contact
Epson for help (see page 46).
The
P
power light is off
and the
I
paper and
H
ink
lights are flashing fast
The print head is obstructed by paper or other foreign
material. Turn off the printer, remove any obstructions,
and turn it back on. If the error persists, contact Epson
(see page 46).
Light status
Problem and solution