Epson SureColor T5270D User Manual - Page 175

Epson SureColor T-Series User's Guide Problem Solver The printer sounds like it is printing, but nothing prints The print head moves, but nothing prints. o Confirm the printer operation. Print a nozzle check pattern. Because a nozzle check pattern can be printed without connecting to a computer, you can check the operations and print status for the printer. U"Checking for clogged nozzles" on page 156 Check the next section if the nozzle check pattern is not printed correctly. o Is the message Motor Self Adjustment displayed on the control panel's screen? The printer adjusts the internal motor. Wait for a while without turning off the printer. The nozzle check pattern is not printed correctly. o Perform head cleaning. The nozzles may be clogged. Print a nozzle check pattern again after performing head cleaning. U"Cleaning the print head" on page 157 o Has the printer been left unused for a long time? If the printer has not been used for a long time, the nozzles may have dried up and have been clogged. The prints are not what you expected Print quality is poor, uneven, too light, or too dark. o Are the print head nozzles clogged? If the nozzles are clogged, specific nozzles do not fire ink and the print quality declines. Print a nozzle check pattern. U"Checking for clogged nozzles" on page 156 o Was Head Alignment performed? With bidirectional printing, the print head prints while moving left and right. If the print head is misaligned, ruled lines may be misaligned accordingly. If vertical ruled lines are misaligned with bidirectional printing, perform Head Alignment. U"Minimizing Print Misalignments (Head Alignment)" on page 158 o Are you using a genuine Epson ink cartridge? This printer is developed for use with Epson ink cartridges. If you use non-Epson ink cartridges, printouts may be faint, or the color of the printed image may be changed because the remaining ink level is not correctly detected. Be sure to use the correct ink cartridge. o Are you using an old ink cartridge? The print quality declines when an old ink cartridge is used. Replace the old ink cartridge with a new one. We recommend using all the ink in the cartridge before the expiry date printed on the package (within a year of installation). o Have the ink cartridges been shaken? The ink cartridges for this printer contain pigment inks. Shake the cartridges thoroughly before installing them in the printer. We also recommend that you remove and shake the installed ink cartridges once every three months to ensure print quality. U"Replacing Ink Cartridges" on page 161 o Are the Media Type settings correct? Print quality is affected if the Media Type you have selected in the Printer Settings screen (Windows) or Print screen (Mac OS X) in the printer driver does not match with the paper that is loaded in the printer. Be sure to match the media type setting with the paper that is loaded in the printer. o Did you select a low quality mode (such as Speed) as the Print Quality? If the options selected for Print Quality > Advanced Settings place priority on speed, quality will be sacrificed for print speed, potentially causing print quality to decline. To improve print quality, select Resolution options that give priority to quality. o Is color management enabled? Enable color management. U"Color Management Printing" on page 109 175