Epson TM-L500A Technical Reference Guide: RFID - Page 17

Error Status, Printer Errors

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Chapter 1 Product Overview Error Status When an error occurs, the printer stops operating, the Error LED or Paper LED lights or flashes, and the buzzer beeps (only when the buzzer function is enabled). If the error is a fatal one, the printer goes offline. Printer Errors Printing is no longer possible when printer errors occur. They can be recovered easily, as described below. LCD indication Error description Error LED flash code Approx. Recovery measure 1 320 ms High temperature The temperature of the print head is extremely high. Recovers automatically when the print head cools. Autocutter Autocutting failed. Open the platen frame, remove the foreign object, and then load the appropriate paper. Or send an error recovery command. Check paper No black mark/hole was found. Approx. 5120 ms Approx. 3200 ms Remove the paper in the paper path, and then load the appropriate paper. Check paper Paper out sensor is in the status of paper not present. The Error LED goes out. The Paper LED lights. Remove the paper in the paper path, and then load the appropriate paper. Cover opened Platen frame is open. (including while printing) The Error LED lights. Remove the paper in the paper path, close the platen frame, and then load the appropriate paper. Cover opened Paper loading cover is open. Close the paper loading cover. 17

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Chapter 1
Product Overview
17
1
Error Status
Whe
n
a
n
error occ
u
rs,
t
he pr
int
er s
t
ops opera
ting
,
t
he Error LED or Paper LED l
ig
h
t
s or flashes,
a
n
d
t
he b
u
zzer beeps (o
n
ly whe
n
t
he b
u
zzer f
un
c
ti
o
n
i
s e
n
abled). If
t
he error
i
s a fa
t
al o
n
e,
t
he
pr
int
er
g
oes offl
in
e.
Printer Errors
Pr
inting
i
s
n
o lo
ng
er poss
i
ble whe
n
pr
int
er errors occ
u
r. They ca
n
be recovered eas
i
ly, as
descr
i
bed below.
LCD
indication
Error description
Error LED flash code
Recovery measure
High
temperature
The temperature of the
print head is extremely
high.
Recovers automatically
when the print head
cools.
Autocutter
Autocutting failed.
Open the platen frame,
remove the foreign
object, and then load the
appropriate paper. Or
send an error recovery
command.
Check paper
No black mark/hole
was found.
Remove the paper in the
paper path, and then
load the appropriate
paper.
Check paper
Paper out sensor is in
the status of paper not
present.
The Error LED goes out.
The Paper LED lights.
Remove the paper in the
paper path, and then
load the appropriate
paper.
Cover opened
Platen frame is open.
(including while
printing)
The Error LED lights.
Remove the paper in the
paper path, close the
platen frame, and then
load the appropriate
paper.
Cover opened
Paper loading cover is
open.
Close the paper loading
cover.
Approx.
320 ms
Approx. 3200 ms
Approx. 5120 ms