Epson WorkForce Pro WF-C878R Users Guide - Page 404
Solving Scanned Image Quality Problems, Image Consists of a Few Dots Only
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Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. • If the user restriction feature (Access Control) is enabled, a user ID and password are required to scan. If you do not know the user ID or password, contact your administrator for assistance. Parent topic: Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan 2 Icon Entering a User ID and Password for Scanning Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Scanned Image Quality Problems Image Colors are Patchy at the Edges Ripple Patterns Appear in an Image Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If the Image Type setting is Black & White, adjust the Threshold and scan again. Parent topic: Solving Scanned Image Quality Problems 404