Fujitsu FPCR33571 User Manual - Page 75

The external monitor remains blank, The external monitor is blank or the image is unstable

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Troubleshooting and tips The external monitor remains blank Monitor Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Screen output is set to the notebook's LCD screen The external monitor's power cable or data cable is not connected properly. Troubleshooting ► Switch the external monitor on. ► Press any key to continue. ► Adjust the brightness of the monitor. ► Press the key combination to switch the screen output, see "Key combinations", Page 25. ► Switch off the external monitor and the notebook. ► Check whether the power cable is plugged properly into the external monitor and into the power socket. ► Check whether the data cable is properly connected to the notebook and the external monitor (if it is plugged in with a connector). ► Switch on the external monitor and the notebook. The external monitor is blank or the image is unstable SMcorneietonr Cause The wrong external monitor has been selected or the wrong screen resolution has been set for the application program. Troubleshooting ► Terminate the application program in Windows by pressing Alt + F4 . If the fault persists after closing the program, use the key combination for switching the screen output (see "Key combinations", Page 25) to switch over to the notebook's LCD screen. Change the following setting: ► Set the screen resolution: Set the screen resolution as described in the documentation for your operating system. ► Select monitor: Select monitor 1 or 2 as described in the documentation for your operating system. Fujitsu Technology Solutions 71

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Troubleshooting and tips
The external monitor remains blank
Cause
Troubleshooting
Monitor is switched off.
►
Switch the external monitor on.
Power saving has been activated (monitor is
blank).
►
Press any key to continue.
Brightness is set to dark.
►
Adjust the brightness of the monitor.
Screen output is set to the notebook’s LCD
screen
►
Press the key combination to switch the
screen output, see
"
K
e
y
c
o
m
b
i
n
a
t
i
o
n
s
"
,
P
a
g
e
2
5
.
The external monitor’s power cable or data
cable is not connected properly.
►
Switch off the external monitor and the
notebook.
►
Check whether the power cable is plugged
properly into the external monitor and into
the power socket.
►
Check whether the data cable is properly
connected to the notebook and the external
monitor (if it is plugged in with a connector).
►
Switch on the external monitor and the
notebook.
The external monitor is blank or the image is unstable
Cause
Troubleshooting
The wrong external monitor has been selected
or the wrong screen resolution has been set for
the application program.
►
Terminate the application program in
Windows by pressing
Alt
+
F4
. If the
fault persists after closing the program, use
the key combination for switching the screen
output (see
"
K
e
y
c
o
m
b
i
n
a
t
i
o
n
s
"
,
P
a
g
e
2
5
) to
switch over to the notebook’s LCD screen.
Change the following setting:
►
Set the screen resolution: Set the screen
resolution as described in the documentation
for your operating system.
►
Select monitor: Select monitor 1 or 2 as
described in the documentation for your
operating system.
Fujitsu Technology Solutions
71