Home » Fujitsu Manuals » Laptops » Fujitsu FPCR33571 » Manual Viewer

Fujitsu FPCR33571 User Manual - Page 78

Troubleshooting and tips, Error message/cause, Resolution, Failure Fixed Disk n

Add to My Manuals
Save this manual to your list of manuals

Page 78 highlights

Troubleshooting and tips Error message/cause CMOS battery bad If the error message occurs repeatedly, the buffer battery in the notebook is flat. System CMOS checksum bad - default configuration used The system configuration information is incorrect. Extended memory failed at offset: xxxx Failing Bits: zzzz zzzz Resolution ► Contact your sales outlet or our customer service centre. ► Switch the notebook off. ► Switch the notebook on. ► Press the function key F2 to access the BIOS Setup. ► In the BIO Setup, select the Exit menu. ► Select the entry Load Setup Defaults. ► Select OK and press the Enter key. ► Check whether the additional memory module has been inserted correctly. When testing the extended memory an error has resulted at the address xxxx. Failure Fixed Disk n ► Start the BIOS Setup (Primary Master The settings of the hard disk drive are incorrect. submenu) and select the correct settings. Keyboard controller error ► Switch the notebook off with the ON/OFF switch. ► Wait 3 - 5 seconds and switch on the notebook again. Keyboard error If you are using an external keyboard: ► Check the connection and reboot the notebook. nn Stuck key ► Make sure that no key is pressed. Operating system not found ► Check in the BIOS Setup whether your hard disk has been set correctly. ► Make sure that the operating system is installed on the corresponding drive. Press to resume, to SETUP This error message appears if an error occurs during the self-test before starting the operating system. ► Press the F1 function key to start the operating system. ► Press the function key F2 to access the BIOS Setup. Previous boot incomplete - Default configuration ► Press the F1 function key when prompted used Due to an error during the previous system to do so. boot, default values were used for certain settings. Check the settings in the BIOS Setup. Real time clock error nnnnK Shadow RAM failed at offset: xxxx Failing Bits: zzzz System battery is dead - Replace and run SETUP ► Contact your sales outlet or our customer service centre. ► Contact your sales outlet or our customer service centre. ► Contact your sales outlet or our customer service centre. 74 Fujitsu Technology Solutions

Section	Page
LIFEBOOK A550 / LIFEBOOK AH550	1
Contents	7
Innovative technology	11
Further information	11
Notational conventions	12
Ports and controls	13
Important notes	17
Safety notes	17
Additional safety notes for devices with radio components	17
Energy saving	18
Energy saving under Windows	18
Travelling with your notebook	18
Before you travel	18
Notebook: transporting	19
Cleaning the notebook	19
First-time setup of your device	20
Unpacking and checking the device	20
Selecting a location	21
Mains adapter connecting	21
Switching on the device for the first time	22
Working with the notebook	23
Status indicators	23
Switching on the notebook	24
Notebook: switching off	25
Keyboard	26
Virtual numeric keypad	28
Separate numeric keypad (device-dependent)	29
Key combinations	29
Country and keyboard settings	30
Support button	31
Programming the Support button	31
Touchpad and touchpad buttons	32
Moving the pointer	32
Selecting an item	32
Executing commands	33
Dragging items	33
Switching the Touchpad on and off	33
LCD screen	34
Background lighting	34
Synchronising the display on the LCD screen and an external monitor	34
Webcam	35
Rechargeable battery	36
Charging, caring for and maintaining the battery	36
Removing and installing the battery	36
Optical drive	38
Handling data carriers	38
CD/DVD indicator	38
Inserting or removing a data carrier	39
Manual removal (emergency removal)	39
Removing and fitting the dust removal cover (ventilation slot cover)	40
Using the power-management features	41
Memory cards	42
Supported formats	42
Inserting the memory card	42
Removing the memory card	43
ExpressCards	44
Inserting the card	44
Removing the card	45
Loudspeakers and microphones	45
SIM card	46
Inserting the SIM card	46
Removing a SIM card	46
Wireless LAN / Bluetooth / UMTS	47
Switching the wireless components on and off	47
Setting up WLAN access	48
Access via UMTS	48
Ethernet and LAN	48
Security functions	49
Configuring fingerprint sensor (device dependent)	49
Using a Kensington Lock	50
Configuring password protection in BIOS Setup Utility	50
Protecting BIOS Setup Utility (supervisor and user password)	50
Password protection for booting of the operating system	51
Password protection for the hard disk	52
Connecting external devices	54
Connecting devices to the notebook	54
Disconnecting devices from the notebook	54
Connecting an external monitor	55
HDMI port	56
Connecting USB devices	57
Connecting an external SATA hard disk (eSATA)	58
Safe removal of eSATA and USB devices	58
Connecting FireWire devices	59
Connecting external audio devices	59
Microphone port / Line In	59
Headphone port	60
Removing and installing components during servicing	61
Notes on installing and removing boards and components	61
Preparing to remove components	62
Installing and removing memory expansion	62
Removing a cover	63
Removing memory modules	63
Installing a memory module	64
Attaching the cover	64
Removing and installing the hard disk	65
Removing a cover	65
Removing a hard disk	66
Installing a hard disk	67
Attaching the cover	68
Removing and installing the optical drive	68
Removing the optical drive	68
Installing the optical drive	69
Finishing component removal	69
Settings in BIOS Setup Utility	70
Starting the BIOS Setup Utility	70
Operating BIOS Setup Utility	70
Exiting BIOS Setup Utility	71
Troubleshooting and tips	72
Help if problems occur	73
Restoring the hard disk contents under Windows	73
The notebook’s date or time is incorrect	74
When certain characters are entered on the keyboard, only numerals are written	74
The notebook’s LCD screen remains blank	74
The LCD screen is difficult to read	74
The external monitor remains blank	75
The external monitor is blank or the image is unstable	75
The notebook cannot be started	76
The notebook stops working	76
The printer does not print	77
The radio connection to a network does not work	77
Acoustic warnings	77
Error messages on the screen	77
Technical data	80
LIFEBOOK	80
Batteries (device-dependent)	80
Mains adapter 80W	80
Manufacturer’s notes	81
Energy Star	81
Disposal and recycling	81
Declarations of Conformity	81
CE marking	82
Regulatory notices	82
Regulatory information for notebooks without radio device	82
DOC (Industry CANADA) notices	84
FCC Regulatory information for notebooks with radio device	86

Match case Limit results 1 per page

Troubleshooting and tips

Error message/cause

Resolution

CMOS battery bad

If the error message occurs repeatedly, the

buffer battery in the notebook is

ﬂ

at.

►

Contact your sales outlet or our customer

service centre.

System CMOS checksum bad - default con

ﬁ

guration

used

The system con

ﬁ

guration information is

incorrect.

►

Switch the notebook off.

►

Switch the notebook on.

►

Press the function key

to access the

BIOS Setup

►

In the

BIO Setup

, select the

Exit

menu.

►

Select the entry

Load Setup Defaults

►

Select

and press the Enter key.

Extended memory failed at offset: xxxx Failing Bits:

zzzz zzzz

When testing the extended memory an error has

resulted at the address xxxx.

►

Check whether the additional memory

module has been inserted correctly.

Failure Fixed Disk n

The settings of the hard disk drive are incorrect.

►

Start the

BIOS Setup

(

Primary Master

submenu) and select the correct settings.

Keyboard controller error

►

Switch the notebook off with the ON/OFF

switch.

►

Wait 3 - 5 seconds and switch on the

notebook again.

Keyboard error

If you are using an external keyboard:

►

Check the connection and reboot the

notebook.

nn Stuck key

►

Make sure that no key is pressed.

Operating system not found

►

Check in the

BIOS Setup

whether your hard

disk has been set correctly.

►

Make sure that the operating system is

installed on the corresponding drive.

Press <F1> to resume, <F2> to SETUP

This error message appears if an error occurs

during the self-test before starting the operating

system.

►

Press the

function key to start the

operating system.

►

Press the function key

to access the

BIOS Setup

Previous boot incomplete - Default con

ﬁ

guration

used

Due to an error during the previous system

boot, default values were used for certain

settings. Check the settings in the BIOS Setup.

►

Press the

function key when prompted

to do so.

Real time clock error

►

Contact your sales outlet or our customer

service centre.

nnnnK Shadow RAM failed at offset: xxxx Failing

Bits: zzzz

►

Contact your sales outlet or our customer

service centre.

System battery is dead - Replace and run SETUP

►

Contact your sales outlet or our customer

service centre.

Fujitsu Technology Solutions