Fujitsu MBA3147RC Product Manual - Page 13

Diagnostics and Maintenance, Error Analysis, Sense Data Collection - disk

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Contents CHAPTER 6 Diagnostics and Maintenance 65 6.1 Diagnostics 65 6.1.1 Self-diagnostics 65 6.1.2 Test programs 68 6.2 Maintenance 69 6.2.1 Precautions 69 6.2.2 Maintenance requirements 70 6.2.3 Maintenance levels 71 6.2.4 Tools and test equipment 71 6.2.5 Tests ...72 6.3 Operation Check 73 6.3.1 Initial seek operation check 73 6.3.2 Operation test 73 6.3.3 Diagnostic test 73 6.4 Troubleshooting 74 6.4.1 Outline of troubleshooting procedures 74 6.4.2 Troubleshooting with HDD replacement in the field 74 6.4.3 Troubleshooting at the repair site 76 6.4.4 Troubleshooting with parts replacement in the factory 77 6.4.5 Finding possibly faulty parts 77 6.5 Packaging 77 6.5.1 Unitary packaging 77 6.5.2 Multi box packaging 78 CHAPTER 7 Error Analysis 81 7.1 Sense Data Collection 81 7.1.1 Sense data 81 7.1.2 Sense data format 81 7.2 Sense Data Analysis 83 7.2.1 Error information indicated with sense data 83 7.2.2 Sense data (3-0C-03), (4-32-01), (4-40-xx), (4-C4-xx), and (4-44-xx 84 7.2.3 Sense data (1-1x-xx), (3-1x-xx) and (E-1D-00): Disk read error............84 C141-E252 9

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Contents
C141-E252
9
CHAPTER 6
Diagnostics and Maintenance
...................................................
65
6.1
Diagnostics
................................................................................................
65
6.1.1
Self-diagnostics
.........................................................................................
65
6.1.2
Test programs
............................................................................................
68
6.2
Maintenance
..............................................................................................
69
6.2.1
Precautions
................................................................................................
69
6.2.2
Maintenance requirements
........................................................................
70
6.2.3
Maintenance levels
...................................................................................
71
6.2.4
Tools and test equipment
..........................................................................
71
6.2.5
Tests
..........................................................................................................
72
6.3
Operation Check
.......................................................................................
73
6.3.1
Initial seek operation check
......................................................................
73
6.3.2
Operation test
............................................................................................
73
6.3.3
Diagnostic test
...........................................................................................
73
6.4
Troubleshooting
........................................................................................
74
6.4.1
Outline of troubleshooting procedures
.....................................................
74
6.4.2
Troubleshooting with HDD replacement in the field
...............................
74
6.4.3
Troubleshooting at the repair site
.............................................................
76
6.4.4
Troubleshooting with parts replacement in the factory
............................
77
6.4.5
Finding possibly faulty parts
.....................................................................
77
6.5
Packaging
..................................................................................................
77
6.5.1
Unitary packaging
.....................................................................................
77
6.5.2
Multi box packaging
.................................................................................
78
CHAPTER 7
Error Analysis
.............................................................................
81
7.1
Sense Data Collection
...............................................................................
81
7.1.1
Sense data
..................................................................................................
81
7.1.2
Sense data format
......................................................................................
81
7.2
Sense Data Analysis
..................................................................................
83
7.2.1
Error information indicated with sense data
.............................................
83
7.2.2
Sense data (3-0C-03), (4-32-01), (4-40-xx), (4-C4-xx),
and (4-44-xx)
............................................................................................
84
7.2.3
Sense data (1-1x-xx), (3-1x-xx) and (E-1D-00):
Disk read error
............
84